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AU RTO Student Administration Officer (WFH) | ZR_839_JOB

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Australia

Offer summary

Qualifications:

Entry-level position with a passion for education administration., Experience with student management systems, preferably aXcelerate., Detail-oriented with excellent written and verbal communication skills., Ability to thrive in a fast-paced, remote environment..

Key responsibilities:

  • Process student enrollments, deferrals, and study load changes.
  • Update the Student Management System (SMS/LMS) regularly.
  • Manage helpdesk tasks, providing phone and email support to students.
  • Maintain accurate records and ensure compliance with documented workflows.

PeoplePartners Inc. logo
PeoplePartners Inc. https://www.peoplepartnersbpo.com/
201 - 500 Employees
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Job description

This is a remote position.

AU RTO Student Administration Officer (Remote)

Background

Ready to launch your education career? PeoplePartners is on the lookout for a driven Student Administration Officer to support our client’s education journey. You’ll play a vital role in ensuring smooth operations and helping students thrive.

About the Role

As our AU RTO Student Administration Officer, you’ll work remotely and handle essential student administration tasks that keep the wheels turning smoothly. From enrollments to student enquiries, you’ll make sure no detail is left behind.

Your Key Responsibilities
  • Process student enrollments, deferrals, and study load changes.
  • Update Student Management System (SMS/LMS).
  • Manage helpdesk tasks, including phone and email support.
  • Send pre-approved communications to students.
  • Maintain accurate records and ensure compliance with documented workflows.

Requirements
About YOU
  • Entry-level with a passion for education administration.
  • Experience with student management systems (aXcelerate preferred).
  • Detail-oriented, professional, and customer-focused.
  • Excellent written and verbal communication skills.
  • Thrives in a fast-paced, remote environment.
About YOUR Work History
  • Experience in education admin or a similar support role is a plus.
  • Comfortable navigating systems and supporting multiple tasks simultaneously.
About the Culture YOU Thrive In
  • People-first, collaborative, and open to learning.
  • Enjoys a good laugh, even on busy days

Benefits
  • Permanent Work-from-home setup
  • Company-provided equipment
  • Secondary Wi-Fi Modem
  • 21 Leave Credits Annually - Leave benefits begin on Day 1.
  • 100% conversion of UNUSED leave credits
  • HMO on Day 1
  • 13th Month Pay
  • Grab Voucher every month
  • Birthday Gift
  • Loyalty Gift
  • Christmas Gift
  • Work-Life Balance
  • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer CentricityStudent Information SystemsProcess ManagementEnrollment ManagementDigital File ManagementHelp Desk Support

Other Skills

  • Detail Oriented
  • Communication
  • Time Management
  • Teamwork
  • Adaptability
Are you interested?

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