Offer summary

Qualifications:

Solid understanding of payment conversion mechanics and experience with conversion metrics., Experience working with PSPs and payment systems in the online gaming or iGaming industry., Strong attention to detail and organizational skills., Intermediate to Upper-Intermediate level of English (B1–B2) for communication with international partners..

Key responsibilities:

Manage relationships with connected payment service providers (PSPs) post-integration, including regular communication and issue resolution.

Analyze transaction reports, investigate failed or pending payments, and identify root causes.

Evaluate payment conversion rates, interpret data, and identify key factors affecting performance.

Liaise with new and existing PSPs to gather necessary technical and operational documentation for onboarding and integration.

Job description

We are looking for a detail-oriented and analytical PSP Manager to join our payments team and ensure seamless transaction flows across multiple markets. This role is essential to maintaining high conversion rates, troubleshooting issues, and optimizing the efficiency of our payment infrastructure.

Key Responsibilities:

Manage relationships with connected payment service providers (PSPs) post-integration, including regular communication and issue resolution
Analyze transaction reports, investigate failed or pending payments, and identify root causes
Conduct ongoing monitoring of provider dashboards to compare performance data and spot discrepancies
Evaluate payment conversion rates, interpret data, and identify key factors affecting performance
Process internal tickets from business development and translate them into clear technical tasks for the integration team
Liaise with new and existing PSPs to gather all necessary technical and operational documentation for onboarding and integration
Perform competitive analysis of payment solutions across target regions (Africa, Asia, Latin America), identifying active PSPs, payment methods, and integration channels

Requirements:

Solid understanding of payment conversion mechanics and experience working with conversion metrics
Ability to analyze data and extract actionable insights to improve payment performance
Experience working with PSPs and payment systems in the online gaming or iGaming industry
Confident user of PSP admin panels and reporting interfaces
Strong attention to detail and organizational skills
Intermediate to Upper-Intermediate level of English (B1–B2) for communication with international partners
Bonus: Familiarity with local payment methods and market specifics in Africa, Asia, and Latin America

What We Offer:

Opportunity to work in a dynamic, fast-growing industry with a focus on emerging markets
Collaborative team environment with cross-functional support
Professional development and growth within a product-driven company

Required profile