Offer summary

Qualifications:

Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related field., Minimum of 7+ years of experience in IT systems support, solutions implementation, or systems administration., Preferred certifications include CompTIA Cloud+ and AWS Certified Cloud Practitioner., Strong communication skills with a focus on customer service and cross-team collaboration..

Key responsibilities:

Provide hands-on technical support for IT systems, applications, and infrastructure.

Assist in implementing and troubleshooting solutions that align with project goals.

Coordinate with project teams and stakeholders to resolve technical challenges.

Monitor system performance and recommend improvements to enhance reliability and efficiency.

Job description

Description

ActioNet has an opportunity for a Technical Solutions Engineer Senior.

Location: Suitland, MD

Salary Range: 75k-128K

Support the delivery of IT solutions across complex federal or state government enterprise environments.
Apply established principles, best practices, and technical expertise to assist in developing effective and reliable solutions.
Work under general supervision, with results reviewed to ensure they meet program objectives, schedules, and cost targets.
Engage with internal teams and external customers to provide timely, practical support on technical issues affecting project success.
Key Responsibilities:
- Provide hands-on technical support for IT systems, applications, and infrastructure within enterprise environments.
- Assist in implementing and troubleshooting solutions that align with project goals and compliance requirements.
- Support ongoing system maintenance, documentation, and updates across various platforms and technologies.
- Coordinate with project teams and stakeholders to resolve technical challenges and propose practical solutions.
- Monitor system performance and recommend improvements to enhance reliability and efficiency.
Cloud Support Responsibilities:
- Assist in assessing cloud requirements and support the execution of cloud adoption plans.
- Provide technical input on cloud services and tools that align with customer goals.
- Collaborate with engineering teams to support hybrid and multi-cloud environments.
- Maintain a working knowledge of major Cloud Service Providers and their core services.
Requirements:
- Education: Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a related field.
- Experience: Minimum of 7+ years of experience in IT systems support, solutions implementation, or systems administration.
- Preferred Certifications:
  - CompTIA Cloud+
  - AWS Certified Cloud Practitioner
Preferred Background:
- Experience supporting federal or state government IT programs.
- Familiarity with cloud environments, basic cloud architecture, and IT service management practices.
- Strong communication skills with a focus on customer service and cross-team collaboration.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Core Capabilities:

Advanced and Managed IT Services
Agile Software Development
DevSecOps
Cybersecurity
Health IT
C4ISR & SIGINT
Data Center Engineering & Operations
Engineering & Installation

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:

Medical Insurance
Vision Insurance
Dental Insurance
Life and AD&D Insurance
401(k) Savings Plan
Education and Professional Training
Flexible Spending Accounts (FSA)
Employee Referral and Merit Recognition Programs
Employee Assistance and Identity Theft Protection
Paid Holidays: 11 per year
Paid Time Off (PTO)
Disability Insurance

ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

********Direct Applicants, only. No Agencies, No third-party recruiters, please********

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