Job description

Company Information

Clinical Ink is the global life science company that brings data, technology, and patient science together to unlock clinical discovery. Our deep therapeutic-area expertise, coupled with Direct Data Capture, eCOA, eConsent, telehealth, neurocognitive testing, and digital biomarkers advancement, drive the industry standard for data precision and usher in a new generation of clinical trials. With offices in Philadelphia, PA, Winston Salem, NC, and Iowa City, IA, Clinical Ink is rewriting the clinical development experience.

Job Description

Clinical Ink is seeking a Support Engineer Intern to join our Development team based remotely across the United States! The Support Engineer Intern will provide support services for Clinical Ink's products and conduct root cause analysis on issues and tier 3 support tickets. The Support Engineer Intern's responsibilities include:

Provide development and engineering support services for the Clinical Ink platform.
Research application issues and provide root cause analysis of application issues or bugs.
Participate in Software Development Lifecycle (SDLC) working practices such as daily meetings, sprint planning meetings, reviews, and retrospectives.
Demonstrated ability to effectively learn and use new technologies and provide technical direction for a suite of applications.

Qualifications

Currently pursuing a degree or recent graduate with a Bachelor's in Computer Science, Computer Engineering, or a related field.
SQL experience required.
Strong verbal communication skills and the ability to work well and relate easily to both technical and business oriented employees either independently or in a team environment.
The ability to meet deadlines and work independently required.
Experience in source control, unit testing, automated build, continuous integration and test driven development.
Experience with mobile or tablet application development is a plus.

Additional Information

Clinical ink is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. www.clinicalink.com

Required profile