Cloud Infrastructure Analyst

Working With Us

As a member of the Digital Technology Services (DTS) team here within Capilano University, you will be a vital asset in providing an exceptional experience to both our employee and student communities through invention, collaboration, and technical talent.

As we embark on our university wide digital transformation, we’ll be seeking fellow trailblazers to join our teams as we integrate state of the art technologies. With a variety of projects and initiatives in the pipeline, there is no shortage of opportunity to innovate.

Within our teams, you’ll be working alongside a variety of talented individuals involved in initiatives focused on cyber security, data analysis, operational analytics, quality assurance, integration, customization, and implementation.

Do you have a passion for optimization? Join us in creating a lasting impact that goes beyond routine tasks, contributing to the long-term success of our technological landscape and the university community.

About the Role

NATURE AND SCOPE OF WORK

Reporting to the Manager, Infrastructure, Digital Technology Services (DTS), the Cloud Infrastructure Analyst will provide technical work in support of cloud infrastructure i.e. Azure, AWS etc. that are required to support the university community. The incumbent in this position is primarily responsible for analysis, design, and configuration, development, testing, change management, and release management of cloud infrastructure including their support and maintenance. This position will contribute to projects and operational support of cloud-based technologies.

SOME ILLUSTRATIVE EXAMPLES OF DUTIES

▪ Proactively review ticket queues for new tickets pertaining to Cloud Infrastructure to ensure that the tickets are updated regularly and processed in accordance with service level agreements.

▪ Collaborate with DTS team members and the university community to identify and gather requirements, perform analysis of requirements, work processes, and cloud capabilities to facilitate updates, enhancements, and implementation of cloud-based infrastructure.

▪ Supports EntraID/Azure AD infrastructure and related connectivity to hybrid AD systems and domains.

▪ Proactively works with DTS teams to transition from legacy systems to cloud infrastructure.

Experience, competencies & qualifications

REQUIRED TRAINING AND EXPERIENCE

▪ 5 years of relevant professional experience in cloud infrastructure, including 2 years of experience with Azure architecture.

▪ Experience and knowledge of ITIL framework and ITSM best practices, tools, and techniques; ITIL certification is an asset.

▪ Experience in developing high quality documentation required to support digital solutions.

▪ Experience developing cloud architecture and transitioning on premise to cloud infrastructure.

▪ A bachelor’s degree or progressive professional experience and a certification in one or more of the following: Microsoft or Amazon cloud certification (ie. Azure Solutions Architect Expert, DevOps Engineer Expert or Administrator Associate certification, Microsoft Windows MCSE

▪ Certification in cloud infrastructure such as Microsoft or Amazon cloud certification (ie. Azure Solutions Architect Expert, DevOps Engineer Expert or Administrator Associate certification, Microsoft Windows Server certification (MCSE).

▪ Experience in effectively communicating information to different levels within an organization.

For more information, please see the complete job description.

Benefits

At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life. Take a sneak peak to see what it is like to work at Capilano University.

Days and Hours of Work

Our standard work week is Monday to Friday, 8:30am – 4:00pm. This position may include working evenings and weekends based on departmental needs.