Offer summary

Qualifications:

Formal training or relevant work experience in engineering or a related field., Strong communication skills for coordinating with various departments and clients., Ability to evaluate contracts and manage order processing effectively., Familiarity with legal export control regulations..

Key responsibilities:

Clarify offers and coordinate with sales managers and departments for order processing.

Control order and production progress, ensuring timely delivery to customers.

Organize customer acceptances and ensure compliance with regulations.

Propose improvements to the order processing process and develop customer training formats.

Job description

Working at Freudenberg: We will wow your world!

Responsibilities:

Clarifies offer, delivery and cost-relevant detailed clarification with the sales managers as well as all departments involved (requesting the order entry package)
Controls order and production progress and coordinates between all departments
Evaluates the urgency of contracts in consultation with the project manager, the industry departments, design, order lines and manufacturing
Prepares the spare parts business: Information to the operating subsidiary and, if necessary, Key Account Manager
Maintains the order data folder (ADAM) in consultation with the design
Coordinates technical changes as well as change of scope of delivery
Ensures timely delivery to the customer including shipping coordination
Organizes and participates in customer acceptances (3rd Party Inspection etc.)
Ensures compliance with legal export control regulations
Proposes further development and improvement of the order processing process
May develop, implement and execute (lead) customer trainings and create new customer training formats

Qualifications:

Has skills developed through formal training or work experience

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

EagleBurgmann Shanghai Co. Ltd.

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