Restaurant Manager

Job Summary

Hilton Chicago O'Hare Airport offers unparalleled convenience to savvy travelers in a quiet, no fly-zone. We are within walking distance to all domestic terminals via underground walkways and the Blue-line train to downtown Chicago. This property has 860 rooms and 37,000 sq. ft of meeting space.

HPH is now hiring a Restaurant Manager to assist in F&B outlets: Andiamo Restaurant, Cafe Mercato, Sports Edition Bar and Room Service. The ideal candidate will have at least 2 years of F&B supervisory experience. High volume, union experience is preferred.

What will I be doing?

Responsibilities

Restaurant Manager, you would be responsible for directing team members and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:

Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, and management, department management, policy and implementation and procedure enforcement and meeting participation and facilitation.

Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward.

• Assist in monitoring and assessing product quality and service and guest satisfaction, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards
• Assist in training team members
  
  

What are we looking for?

Since Being Founded In 1919, Hilton Has Been a Leader In The Hospitality Industry. Today, Hilton Remains a Beacon Of Innovation, Quality, And Success. This Continued Leadership Is The Result Of Our Team Members Staying True To Our Vision, Mission, And Values. Specifically, We Look For Demonstration Of These Values

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  

Notice

The facility business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality-based account and a respectful service atmosphere must be projected at all times.

PI272116375