Program Officer, Social Compliance

About the Fair Labor Association

The Fair Labor Association (FLA) combines the efforts of industry, civil society organizations and colleges and universities to promote and protect workers’ rights and to improve working conditions globally through adherence to international standards. The FLA is headquartered in Washington, D.C., and has offices in Geneva, Switzerland, and Cote d’Ivoire, Ivory Coast. For information, visit www.fairlabor.org.

Position Summary

The FLA seeks a Program Officer, Social Compliance dedicated to evaluating companies against the Principles of Fair Labor and Responsible Sourcing and Production. The Program Officer, Social Compliance actively participates in member company accreditations and is responsible for: supporting the ongoing evaluations of companies in the Accreditation Program; supporting the research and development of social compliance programs, including fair compensation and gender equity; reviewing and analyzing public reports related to the independent workplace assessments conducted by the FLA; and overall contributing to the smooth operations of the Social Compliance department. The ideal candidate has had experience working for or with companies in the past, is an excellent communicator, has strong attention to detail, demonstrates initiative, and can collaborate with an international team.

This is a Level 2/Geo 1 role with an annual salary range of $53,000- $59,000 USD. This is a remote position based in the U.S.

Key Areas of Responsibility

Social Compliance 

• Reviews, analyzes, and responds to company compliance documentation, including annual evaluation results, field observation reports, and factory assessments, etc.
• Conducts quality reviews of factory assessment reports and wage data. Checks content accuracy and edits for language and grammar. 
• Tracks departmental workflows; assists with the administrative demands of the accreditation process and helps manage logistics related to independent workplace assessments.    
• Contributes to the FLA’s evaluation of companies’ labor compliance programs, consistent with the FLA Charter, Principles, Code of Conduct and Benchmarks and adopted policies and procedures.
• Assists with headquarter-level assessments, field observations, and desktop verification of affiliate efforts. 
• Contributes to comprehensive written reports to affiliates, senior staff, and the FLA Board.
• Contributes to the development of new tools, policies, and procedures to enhance the work of the Social Compliance department. 
• As needed, support the Leadership Team on FLA’s governance committees, working groups, and caucuses, including supporting on meeting coordination, communication, and other relevant tasks.
• Other duties and special projects as assigned.

Research & Development

• Supports the research and development of social compliance projects and programs, including fair compensation, gender.
• Fair Compensation: Contributes to the implementation of the Fair Compensation Toolkit, including providing support on guidance materials and procedures, trainings, wage data review, and help desk support to users and subscribers. Provide support on wage data analysis and reporting. Support special projects related to fair compensation, as needed. As needed, support on stakeholder engagement on living wages.
• Gender Equity: Contributes to the implementation of the gender equity workplan to strengthen standards, guidance, tools, and programs.
• Company member recruitment: Supports the recruitment of new company members for the social compliance programs in the candidates’ respective region, including presenting FLA’s value proposition, doing outreach to interested companies, supporting companies on the application process, and coordinating onboarding workshops.
• Supports in any other research and development projects, as needed.

QUALIFICATIONS AND REQUIREMENTS

• Strong commitment to the mission of the FLA to protect workers’ rights and conduct due diligence on affiliated businesses and their respective supply chains. 
• At least three years of professional experience in a relevant field, such as business, supply chain management, sourcing, production, corporate social responsibility, law, human rights, social research, or industrial relations; experience working for a company a plus.
• Superior communication skills, both oral and written; proven ability to deal with confidential and sensitive matters; diplomacy; negotiation skills; poise; sound judgment.
• Fluency in English required; second language skills in Mandarin, Spanish, or another relevant language a plus.
• Strong organizational, editing, and copy-editing skills; detail-oriented.
• Demonstrated initiative and reliability; ability to work independently with minimal supervision, as well as within a team.
• Team player with willingness to fill team gaps as needed.
• Demonstrated initiative and reliability; ability to work independently in a virtual environment.
• Ability to travel, both domestically and internationally, up to 10% of the time.

The FLA is an equal employment opportunity employer and considers all applicants for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression and any other characteristic protected by federal, state or local laws.