Job description

Overview

Are you a game changer? Can you assist in leading your store team to provide extreme customer service including selling, employee management, customer relations, stock, visual merchandising, asset protection, and training? Additionally, in the absence of your store manager, you would assume all managerial duties.

Come for the opportunity….Stay for the career

Responsibilities

Coaching, and motivating your team to drive sales that deliver exceptional customer service
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Act as a partner between customers, sales associates and store leadership
Ability to learn and share expertise of products and trends to fit customer’s needs
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contributes to a positive and inclusive work environment

Qualifications

Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
Initiates completion of tasks or activities without necessary supervision
Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
High level of ethics, values, integrity, and trust
Flexible availability – including nights, weekends, and holidays

Benefits