Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition, they must RGR (Rough Goods Receipt)/DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ system using the tools provided (e.g., First Phone). All Receiving Associates are required to be licensed to use powered lift equipment (i.e., electric pallet jack, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures. Freight Team associates may also require picking orders when assigned, utilizing the Order Fulfillment Application to get details on orders that need to be picked. Associates in this role must be able to use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality service to our customers.
Key Responsibilities
Receiving Merchandise
Understanding carrier unload processes for efficient freight management.
Strictly follow receiving standards that are set in place.
Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise).
Unloading merchandise using designated equipment.
Receiving all types of inbound freight including, BOSS and special orders.
Identifying and reading vendor packing slips, carrier shipping documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy.
Scheduling deliveries and pre-post information into receiving system.
Counting carton freight and RGR merchandise to satisfy freight bill.
Identifying damaged merchandise and taking appropriate action.
Handling Merchandise
Stocking merchandise onto shelves to achieve 100% in stock.
Using appropriate safety procedures when organizing merchandise.
Merchandising new items as directed.
Building end caps and promotions.
Breaking down and disposing of trash by end of shift.
Maintaining safe and organized overheads (e.g., striping overheads).
Communicating with other Freight Team members to ensure all product is stocked in the proper place.
Communicating in-stock level of merchandise with Fulfillment Team.
Determining and Meeting Customers Needs
Demonstrate GET behaviors consistency throughout each shift.
Approaching and greeting Customers.
Asking open-ended questions and expressing interest in projects to put the Customer at ease, determine Customers’ level of expertise and determine Customers’ needs.
Actionable Deliverable
Maintain.
Schedule.
Unload merchandise.
Competencies
Attention to Detail: Concentrates for an extended period; catches errors before competing assignments; maintains high quality standards for his/her work.
Acts with Integrity: Demonstrates responsible and honest behavior in all Home Depot roles, tasks, and responsibilities.
Communicates Effectively: Creates open channels of communication; adapts message to fit the audience; expresses ideas clearly and concisely; keeps others well informed; listens carefully to input and feedback.
Safety Orientation: Follows safety policies and procedures, identifies, and corrects safety hazards; encourages others to work safely.
Skills
Shipping and receiving
Uploading trucks
Stock merchandise
Direct Manager/Direct Reports
Reports to Department Supervisor of Receiving
Travel Requirements
NA
Physical Requirements
Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items Frequently requires the ability to lift and move heavy and bulky items without assistance
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Walking and Standing Requires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels Requires recognizing, identifying, and using merchandise and necessary reports
Climbing Ladders Requires being able to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise
Working Conditions
Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
The warehouse environment can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Floors around work area may become slippery during wet weather conditions.
May have to handle merchandise and work with tools with sharp edges.
Tools, supplies and related merchandise may contain hazardous material.
Minimum Education
High School Diploma or equivalent
Minimum Years Of Work Experience
Minimum 1 year receiving experience
Minimum Leadership Experience
NA
Certifications
NA
Other Requirements/Assets
Previous forklift experience considered an asset.
The pay range for this position is between $20.00 - $21.75\n This offer from \"The Home Depot Canada\" has been enriched by Jobgether.com and got a 70% flex score.","identifier":{"@type":"PropertyValue","name":"The Home Depot Canada","value":"66de0b5b68c72e61ad270316"},"hiringOrganization":{"@type":"Organization","name":"The Home Depot Canada","sameAs":"careers.homedepot.ca","logo":"https://cdn-s3.jobgether.com/thehomedepotcanada%2Fprofile.webp"},"datePosted":"2025-05-31T07:40:16.697Z","employmentType":["PART_TIME"],"applicantLocationRequirements":[{"@type":"Country","name":"CA"}],"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"CA"}}],"validThrough":"2026-05-26T07:55:14.780Z"}
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About The Home Depot Canada
The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast.
Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers.
Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres.
The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company.
With our unprecedented growth, there's no better time to build your career at The Home Depot Canada
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview
Receiving Associates work as part of a team to unload merchandise from carriers and check the quantity and quality of merchandise. In addition, they must RGR (Rough Goods Receipt)/DGR (Detail Goods Receipt) and enter information about incoming merchandise into the stores’ system using the tools provided (e.g., First Phone). All Receiving Associates are required to be licensed to use powered lift equipment (i.e., electric pallet jack, reach truck, order puller, forklift) which may be used when unloading trucks and moving freight from receiving to designated staging areas. A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures. Freight Team associates may also require picking orders when assigned, utilizing the Order Fulfillment Application to get details on orders that need to be picked. Associates in this role must be able to use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality service to our customers.
Key Responsibilities
Receiving Merchandise
Understanding carrier unload processes for efficient freight management.
Strictly follow receiving standards that are set in place.
Cleaning and maintaining receiving area (e.g. removing pallets and cardboard boxes from the floor, using compactor and bailer, clearing area to make room for new merchandise).
Unloading merchandise using designated equipment.
Receiving all types of inbound freight including, BOSS and special orders.
Identifying and reading vendor packing slips, carrier shipping documents, UPC labels and other receiving documents and comparing to purchase orders to ensure accuracy.
Scheduling deliveries and pre-post information into receiving system.
Counting carton freight and RGR merchandise to satisfy freight bill.
Identifying damaged merchandise and taking appropriate action.
Handling Merchandise
Stocking merchandise onto shelves to achieve 100% in stock.
Using appropriate safety procedures when organizing merchandise.
Merchandising new items as directed.
Building end caps and promotions.
Breaking down and disposing of trash by end of shift.
Maintaining safe and organized overheads (e.g., striping overheads).
Communicating with other Freight Team members to ensure all product is stocked in the proper place.
Communicating in-stock level of merchandise with Fulfillment Team.
Determining and Meeting Customers Needs
Demonstrate GET behaviors consistency throughout each shift.
Approaching and greeting Customers.
Asking open-ended questions and expressing interest in projects to put the Customer at ease, determine Customers’ level of expertise and determine Customers’ needs.
Actionable Deliverable
Maintain.
Schedule.
Unload merchandise.
Competencies
Attention to Detail: Concentrates for an extended period; catches errors before competing assignments; maintains high quality standards for his/her work.
Acts with Integrity: Demonstrates responsible and honest behavior in all Home Depot roles, tasks, and responsibilities.
Communicates Effectively: Creates open channels of communication; adapts message to fit the audience; expresses ideas clearly and concisely; keeps others well informed; listens carefully to input and feedback.
Safety Orientation: Follows safety policies and procedures, identifies, and corrects safety hazards; encourages others to work safely.
Skills
Shipping and receiving
Uploading trucks
Stock merchandise
Direct Manager/Direct Reports
Reports to Department Supervisor of Receiving
Travel Requirements
NA
Physical Requirements
Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items Frequently requires the ability to lift and move heavy and bulky items without assistance
Responding to public address system announcements Requires listening for customer service calls, personal pages and general information announcements
Walking and Standing Requires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels Requires recognizing, identifying, and using merchandise and necessary reports
Climbing Ladders Requires being able to climb a ladder, up to the height of 12 - 16 feet, to obtain or stock merchandise
Working Conditions
Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
The warehouse environment can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Floors around work area may become slippery during wet weather conditions.
May have to handle merchandise and work with tools with sharp edges.
Tools, supplies and related merchandise may contain hazardous material.
Minimum Education
High School Diploma or equivalent
Minimum Years Of Work Experience
Minimum 1 year receiving experience
Minimum Leadership Experience
NA
Certifications
NA
Other Requirements/Assets
Previous forklift experience considered an asset.
The pay range for this position is between $20.00 - $21.75