Enterprise Account Executive - Public Sector, Telecom, Media and Technology, Transportation and Logistics focus

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

It all started in sunny San Diego in 2004, when visionary engineer Fred Luddy saw the potential to transform how we work. Today, ServiceNow is a global leader in digital transformation, empowering over 8,100 organizations—including 85% of the Fortune 500®—with AI-powered technology that connects people, systems, and processes.

Our innovation and growth are powered by our exceptional employees—passionate about driving customer success—and by our intelligent, cloud-based platform that seamlessly unites people, systems, and processes. Together, they enable organizations to work smarter, faster, and more effectively.

But this is just the beginning of our journey.

At ServiceNow, success is a team sport—and we’re in it to win. Join us in our mission to make the world work better for everyone.!

Job Description

At ServiceNow, we’re looking for passionate, high-performing individuals who bring energy, leadership, and initiative to help accelerate our momentum in one of our fastest-growing markets—the Public Sector.

As an Enterprise Account Executive, you will be part of a high-performing team focused on the Swiss market. You’ll take ownership of your sales strategy and drive new business revenue through a SaaS license model—both by expanding within existing accounts and by acquiring new customers. Your primary focus will be on identifying, shaping, leading, and closing large, strategic deals in close collaboration with cross-functional support team

You will accomplish this through strategic account and territory planning, prospect research, targeted business development, and field-based sales activities within a defined set of accounts, territories, or industry verticals.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT & Business roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

To be successful in this role you have:

• Strong track record of successfully selling SaaS solutions in the Swiss market /or alternatively leading comprehensive transformational projects within large organisations.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• A background or experience in the Public Sector, Telecom, Media and Technology, Transportation and Logistics
• Strategic Account Management: Skills in identifying customer requirements, presenting tailored solutions, and articulating business value are crucial. This includes managing executive-level relationships and understanding C-level stakeholders' business drivers.
• Fluent in English and German is a must, French would be an add only.
• You have to be based in Zürich Area or Glattbrugg, Switzerland.
• 7+ years of sales experience within software OR solutions sales organization
• Experience establishing trusted relationships with current and prospective clients and other teams
• Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
• Experience achieving sales targets
• The ability to understand the "bigger picture" and our plans around IT & Business
• Experience promoting a customer success focus in a "win as a team" environment

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.