Consultant, Product Systems Analyst

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global, integrated healthcare services and products company connecting patients, providers, payers, pharmacists and manufacturers for integrated care coordination and better patient management. Backed by nearly 100 years of experience, with more than 50,000 employees in nearly 60 countries, Cardinal Health ranks among the top 20 on the Fortune 500.

What Product Systems Analysis contributes to Cardinal Health

Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.

The OptiFreight IT Team supports transportation data (EDI), cost audit, pricing, and customer invoicing. We are looking for a Customer Support Analyst to join our team to assist with analysis and customer technology questions, integration needs, and suggest solutions for customer requests. 

This is a business/customer-facing role, and will require someone with technical expertise, analytical skills, good organization, and solid communication skills. The OptiFreight IT Team builds and runs our own applications and infrastructure—this team member will partner directly with our own engineers, as well as collaborate with external software providers. We work in a highly-collaborative, environment, and look for new team members who are accountable, motivated and engaging team players, adaptable learners, and creative problem solvers.

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
• May contribute to the development of policies and procedures
• Works on complex projects of large scope
• Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives
• Completes work independently receives general guidance on new projects
• Work reviewed for purpose of meeting objectives
• May act as a mentor to less experienced colleagues

Responsibilities:

• Work independently with minimal guidance; new projects may include general direction.
• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects.
• May contribute to the development of policies and procedures.
• Contribute to policy and procedure development.
• Develops technical solutions to a wide range of difficult problems.
• Provide innovative solutions and remain consistent with organization objectives

Qualifications

• Comfortable in customer-facing roles, with strong communication skills.
• Customer-centric mindset: Ability to translate technical issues into clear, actionable steps for pharmacy customers and internal teams.
• Software engineering fundamentals: Solid grasp of object-oriented programming, version control (Git), and debugging techniques across the stack. Understanding of browser applications
• API integration and troubleshooting: Hands-on experience with REST APIs, including authentication (OAuth2, API keys), payload validation, and using tools like Postman or Swagger. Experience supporting or integrating with third-party platforms.
• PostgreSQL expertise: Ability to write and optimize SQL queries, understand relational data models, and perform data validation or migration tasks.
• Google Cloud Platform (GCP): Familiarity with GCP services such as Cloud SQL, App Engine, Cloud Functions, and IAM for managing application environments and access control.
• Java (Spring Boot preferred): Experience with backend services, RESTful API development, and debugging Java-based microservices.
• CI/CD and DevOps basics: Understanding of deployment pipelines (e.g., GitHub Actions, Cloud Build), logging (Stack Driver/Cloud Logging), and monitoring tools (Cloud Monitoring, Prometheus).
• Scripting and automation: Ability to write scripts (e.g., Bash, Python) to automate onboarding tasks or data transformations.
• Experience with process mapping and documenting workflows
• Strong skills in gathering and defining business and technical requirements
• Knowledge of pharmacy operations, software systems, and pharmacy management systems (PMSs)

Anticipated salary range: $79,700 - $113,800

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 07/29/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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