The successful incumbent will need to lead the Customer Experience (CX) Team (inclusive of order acceptance, stock allocation and exports execution). Co-ordinate operations with the distribution service providers, and supply chain teams in order to deliver customer service within the agreed budget. Be the first line of escalation for all distribution operations related and customer service queries and directly drive resolution of these.\n This offer from \"RCL FOODS\" has been enriched by Jobgether.com and got a 65% flex score.","identifier":{"@type":"PropertyValue","name":"RCL FOODS","value":"683703193560adcc6f8bb297"},"hiringOrganization":{"@type":"Organization","name":"RCL FOODS","sameAs":"http://www.rclfoods.com","logo":"https://cdn-s3.jobgether.com/rclfoods%2Fprofile.webp"},"datePosted":"2025-05-30T08:31:37.919Z","employmentType":["FULL_TIME"],"applicantLocationRequirements":[{"@type":"Country","name":"US"}],"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ute","addressCountry":"US"}}],"validThrough":"2026-05-25T08:32:12.179Z"}
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RCL FOODS is one of South Africa’s leading food manufacturers, producing a broad basket of branded and private label food products in multiple categories, from household staples to value-added and speciality offerings. As a leading food producer in South Africa, we have a market capitalisation of R13 billion and employ more than 21 000 people in operations across South and Southern Africa.
We have acquired a number of businesses with deep South African roots and strong brands, which have enabled us to diversify our offering and enhance our reach. Included in our portfolio are well-known South African brands such as Selati sugar, Supreme flour, Rainbow and Farmer Brown chicken, Pieman’s pies, Mageu Number 1, Ouma Rusks, Yum Yum peanut butter, Catmor, Canine Cuisine and Molatek animal feed.
We are a deeply rooted South African business and we believe our country will thrive when we collectively grow what matters. That’s why as RCL FOODS, we strive to serve peoples’ needs; responsibly create opportunities for employment, belonging and growth; and do MORE to strengthen communities and the environment. Our purpose is anchored in a culture of empowerment and accountability, with uncompromising integrity at its heart.
We believe in seeing and doing things differently to inspire collective actions that grow into waves of meaningful change. Because we want to make an impact. One that matters.
With each of us doing that little MORE, together We Grow What Matters.
RCL FOODS is on the hunt for a Customer Service Controller who is brilliant at the basics to join the Groceries Division. The role will be based in Randfontein and will report to the Logistics Manager.
The successful incumbent will need to lead the Customer Experience (CX) Team (inclusive of order acceptance, stock allocation and exports execution). Co-ordinate operations with the distribution service providers, and supply chain teams in order to deliver customer service within the agreed budget. Be the first line of escalation for all distribution operations related and customer service queries and directly drive resolution of these.