Director, eComm Platform Development

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Director, eCommerce Platform Development.

The Director of eCommerce Platform Development will lead the development of a new custom-built eCommerce website platform for our customer-facing retail business, with the goal of enabling and enhancing our customers' shopping experiences. This role is also responsible for leading a high-performance team that utilizes best-in-class solution architecture, DevOps, and continuous delivery engineering practices.

Collaborating with Agile eCommerce Development teams within the technology organization, who will be your primary internal customers, you will oversee the underlying platform that these teams develop on. This platform powers the entire shopping experience (browse funnel, checkout, etc.) and you will have key partnerships with DevOps and Architecture. Additionally, you will lead processes and practices to ensure high availability of all applications and services at scale while leading your team's technical roadmap. You will oversee the total cost of ownership for building, testing, and running your product and to deliver on time and on budget. This platform powers the e-commerce experience across all of our brands and multiple geographies, and should be fast, intuitive, and fun to develop on.

• This position is fully remote
• This role is a People leader position
  
  

A day in the life as a Director, eCommerce Platform Development…

• Define and drive development strategies aligned with Crate and Barrel’s strategic objectives.
• Collaborate and enable cross-functional teams.
• Drive innovation, ways of working, and continuous improvement.
• Lead and mentor the platform engineering team, fostering a collaborative and high-performing team environment while promoting best practices in development and testing methodologies.
• Strong knowledge in .NET Stack, React JS, observability platforms.
• Deep, specialized experience in eCommerce, website, microservices, and cloud technologies.
• Lead the development and quality of .NET/React custom eCommerce websites or comparable technology
• Develop a headless retail website architecture to drive shopping capabilities across enterprise (ie Search, Gift Registry, Checkout, Cart,
  
  

What You’ll Bring To The Table…

• A hands-on senior technical leader with programming experience who has advanced through the ranks in the digital space and possesses excellent skills and instincts to build great software.
• Experience with Cloud based technology, preferably across multiple cloud providers (AWS, Google and Azure)
• Expert in leveraging and evolving a Continuous Delivery/Integration pipeline and QA Automation to drive agility
• Strong understanding of architecture patterns and operational characteristics of highly available and scalable applications.
• Strength in building partnerships and proven influence skills, collaborating with cross-functional teams, product and program management.
• Strong executive presence and experience advising and interfacing with senior executives and business leadership on technology related issues
• Curious, creative and out-of-the-box critical thinker - demonstrates a creative approach to problem solving that leverages and challenges current thinking
• Comfortable bringing clarity out of ambiguity
• Capable of leveraging and connecting strong business and technical knowledge
  
  

We’d love to hear from you if you have…

• Bachelor’s Degree in Information Technology related field or equivalent experience
• 10 or more years in the retail space delivering and operating large-scale, highly available, distributed e-commerce solutions, on an in house built website platform. Have built a custom retail website platform from the ground up.
• 10 or more years of experience with Agile software development and enterprise-scale application management
• 10 or more years managing engineering development teams
• 10 or more years experience managing third party vendor relationships and offshore development teams to achieve business outcomes
• 5 or more years of experience managing and being accountable for budgets
  
  

Minimum Starting Rate: $175,000.00 Annually

Up to: $220,000.00 Annually

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Crate: Corporate Office