Offer summary

Qualifications:

Bachelor's degree or higher in IT or related field; advanced degree preferred., 4-6 years of experience as a Technical Solutions Architect in ServiceNow development., Strong hands-on coding skills with expertise in JavaScript, Angular, XML, JSON, and CSS., ServiceNow Certified System Administrator, Application Developer, and Technical Architect..

Key responsibilities:

Implement and maintain ServiceNow platform and cross-platform integration solutions.

Serve as a lead subject matter expert and drive best practices for ServiceNow instance evolution.

Gather requirements from business users and manage change processes for platform updates.

Develop functional specifications and serve as a liaison between business stakeholders and IT.

Job description

The Role:

Implement ServiceNow platform and cross-platform integration solutions based on ServiceNow best practices while maintaining out of the box (OOTB) upgradeability.
Partner cross functionally with other business application owners to ensure our business automation and data management processes are smooth and well connected.
Serve as a lead subject matter expert and champion in driving the industry best practices for evolution of the company's ServiceNow instance and integrated tools.
Provide input into the IT Roadmap, including the ServiceNow rollout, implementation of new modules, and major upgrades.
Lead discussions and investigations regarding new ServiceNow features and functionality, contribute to recommendations for process improvements and keep application users informed about system functionality and enhancements
Lead ServiceNow platform upgrade, clone, and maintenance processes
Responsible for designing and implementing enterprise IT projects in ServiceNow.
Duties include:
- Gathering requirements from business users
- Working with technical leads to transform and develop ServiceNow solutions.
- Serve as a primary liaison between the business stakeholders and IT.
- Manage change process for all new changes on the platform.
- Define and document user interfaces, support systems and data requirements.
- Develop functional specifications and system design specifications.

Requirements:

4-6 years of experience developing ServiceNow applications as a Technical solutions Architect.
Strong hands-on coding skills.
Document Architecture and design for new solutions and provide recommendations for Architecture best practices
Familiar with newer product features in ServiceNow including App Engine Studio, Git, App Engine Management Center, Integration Hub, and Flow Designer.
Strong ServiceNow technical breadth and depth spanning various modules including Employee Center, Service Portal, Virtual Agent and Now Mobile.
Expert level skills in JavaScript, Angular, XML, JSON & CSS Expertise building custom spokes, data streams, business Rules, Client Scripts, Script Includes, UI Scripts, UI Pages, UI Macros, UI Policies, etc.
Service Portal & API development including REST & MID Server integrations.
Ability to develop and re-engineer existing processes and build appropriate ServiceNow workflows.

Qualifications:

Bachelors degree or higher required; Advance degree in IT related field or extensive experience in ServiceNow development and Implementation
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
ServiceNow Certified Technical Architect

Required profile