Job Title: Beauty Advisor (Contract Role)
Location: Bangalore, India
Company: IncNut Digital Pvt. Ltd.
Type: Contract (6 months)
Industry: Digital Media / Beauty & Wellness
About IncNut:
IncNut Digital is a leading global media and commerce company focusing on beauty, wellness, parenting, and lifestyle. Our flagship brands like StyleCraze, MomJunction, and SkinKraft serve millions of users across the globe with high-quality, research-backed content and customized beauty solutions.
Role Overview:
We are looking for a passionate and knowledgeable Beauty Advisor to join our team on a contract basis. You will be responsible for providing expert advice to our customers, recommending suitable beauty and skincare products, and supporting the customer experience team with product insights and queries.
Key Responsibilities:
Interact with customers via chat, email, or voice to understand their beauty and skincare needs.
Provide personalized product recommendations based on skin type, concerns, and preferences.
Offer guidance on usage, routines, and best practices for optimal results.
Stay updated with brand offerings, product ingredients, and industry trends.
Assist in building customer trust and loyalty through transparent and expert consultation.
Collaborate with product development and marketing teams by providing customer feedback and insights.
Maintain detailed records of interactions and follow-ups in CRM tools.
Requirements:
12 Pass students / Bachelor's degree in Cosmetology, Beauty Therapy, or a related field (preferred).
Minimum 0-3 Months of experience in a beauty advisor or skincare consultant role (online or offline).
Strong understanding of skincare, haircare, and cosmetic products.
Excellent communication skills in English and Kannada (spoken and written).
Customer-first attitude with the ability to empathize and educate.
Comfortable working with digital tools and platforms for remote consultation
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