Job description

University Settlement partners with 40,000 New Yorkers on the Lower East Side and in Brooklyn every year to build on their strengths as they achieve healthy, stable, and remarkable lives. For over 135 years, we’ve collaborated with our neighbors to pioneer highly effective programs that fight poverty and systemic inequality. Established in 1886 as the first Settlement House in the United States, we bring the values of that movement into the 21st century by meeting New Yorkers where they live, listening deeply to all perspectives, engaging with every individual holistically, and creating space for people to organize. Joining together with our neighbors to advocate for justice and equality, we help build community strength.

We work with New Yorkers of all ages. We infuse a commitment to civic engagement, equity, and communal action into each of our programs, which include early childhood education, mental health and wellness, benefits assistance and eviction prevention, adult literacy and education, healthy aging, community, and recreation centers, performing and visual arts, and youth development.

Responsibilities

Manage all day-to-day operations of the site.
Maintain consistent communication with the program director about all programmatic issues.
Monitor accuracy of attendance and data reporting, and maintenance of files.
In conjunction with the program director, develop and participate in high quality, relevant staff training.
In conjunction with the program director, ensure compliance with all funding sources and regulating agencies; prepare monthly reports of program information and data and other reports as needed.
Provide intake assessment, service plan development, case management, and partner coordination for a small group of participants.
Oversee special outreach efforts to engage community partners and older adults who are in need of the services.
Work with the program director in gathering and analyzing data to inform programmatic decisions.
Perform other tasks consistent with this job description as assigned by supervisor.

Qualifications

BA Degree in related field; Associate degree + 3 years supervisory experience in a program setting may be substituted for BA.
Experience in an administrative role in a program or another type of community-based program.
Strong interpersonal skills, problem solving ability, and crisis intervention skills.
Ability to communicate effectively in writing and in presentation formats.
Ability to work independently and as a member of a collaborative management team.

This is a full time temporary position with benefits eligibility.

Work Schedule: Temporary full time lasting up to 1 year, Monday - Friday, 8:00am - 4:00pm, 35 hours per week

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Required profile