STARLIMS Rollout Manager

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

The Rollout Manager will play a critical role in leading the global LIMS migration and standardization across SGS laboratories, ensuring seamless alignment with the Digital Labs corporate rollout strategy. This is a highly strategic and leadership-focused role with a key focus on managing LIMS-related projects across more than 30 active projects worlwide. The person in this role will be managing a team of 28, including 4 direct reports (team leads), and will support our labs globally with foucus in Europe and Asia, adapting work schedules when necessary to ensure continuous support and project delivery.

Primary Responsibilities:

• Lead and maintain the global standardization of LIMS system configurations (core tests, regulatory limits, pricing, QC masks, and reference data).
• Define and enforce governance for global system setups and configurations to align with corporate objectives.
• Oversee active LIMS migration projects, ensuring timely and successful implementation across multiple labs.
• Act as the LIMS rollout stream representative in various cross-functional meetings and working groups.
• Mentor and coach local LIMS superusers and deployment teams, ensuring knowledge transfer and efficient project execution.
• Support process gap analyses for new laboratories or identified business processes.
• Review specifications, including BOSS interfaces, security, roles, global naming conventions, and global reports, for alignment with the LIMS framework.
• Drive the resolution of LIMS-related technical issues, coordinating with relevant technical teams.
• Maintain an inventory of products ready for implementation, including reports, EDDs, and system interfaces.

Specific Responsibilities:

• Lead LIMS migration efforts, focusing on the successful transition of SGS labs to LIMS, with specific expertise in STARLIMS.
• Manage the migration of labs across EU and Asia, adapting schedules and priorities based on time zone differences.
• Leverage strong leadership and people management skills to oversee a large team and drive project success.
• Effectively communicate, negotiate, and manage stakeholder expectations, including IT developers, lab experts, business users, and managers.

• Degree in Computer Science, Information Technology, or a relevant field.
• At least 5 years of hands-on experience with STARLIMS and a total of at least 12 years in LIMS-related roles.
• Proven expertise in LIMS system implementation and project management in an international environment.
• Strong leadership skills, with experience managing large teams and developing leadership talent.
• Strong LIMS tool knowledge, with the ability to apply solutions and tools to business needs.
• Fluent in English; additional language skills are a plus.

Technical Skills:

• Deep understanding of LIMS processes, including end-to-end laboratory workflows (from order confirmation to reporting and invoicing).
• Expertise in analytical testing, instrumentation, and testing report generation.

Analytical and Problem-Solving Skills:

• Ability to analyze and synthesize complex issues and identify alternative solutions.
• Perform root cause analysis and resolve issues efficiently.

Communication and Interpersonal Skills:

• Excellent verbal and written communication skills, with the ability to communicate across various stakeholders.
• Strong team player capable of building relationships and fostering collaboration in a global, cross-functional environment.

Other Skills and Qualities:

• Adherence to SGS ethics, standards, and integrity.
• Ability to think logically and methodically with a focus on solutions.
• Flexibility to travel as needed (around 20%).
• Knowledge of SGS culture is advantageous for effective collaboration.

Why SGS?

• Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
• Flexible schedule and work model, adapting to the needs of global labs.
• Access SGS University for continuous learning and development.
• Thrive in a multinational environment, collaborating with colleagues from multiple continents.
• Benefit from our comprehensive benefits platform.

At SGS, we are dedicated to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential. Apply now to be part of our motivated and dynamic team!