Software Support Analyst

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Minimum of 2 years of experience in software support, Knowledge of SQL and programming skills, Experience in the Travel Industry, Good spoken English and strong problem-solving abilities..

Key responsibilities:

  • Analyze and resolve complex technical issues for clients
  • Provide Tier 2 or Tier 3 support as needed
  • Manage multiple tasks and priorities while meeting deadlines
  • Collaborate with a multidisciplinary and cross-functional team.

1950Labs logo
1950Labs SME https://1950Labs.com
51 - 200 Employees
See all jobs

Job description


Job Opportunity: Software Support Analyst


What We Offer

Join our thriving high-tech development business that is rapidly expanding, catering to a diverse clientele across Europe and North America.

We believe in synchronicity, but we also value flexibility. We're always eager to listen to your needs and accommodate them to the best of our ability.

Requirements:

  • Minimum of 2 years of experience in software support

  • Knowledge of SQL

  • Programming knowledge

  • Experience working in the Travel Industry

  • Good spoken English

  • Ability to analyze and resolve complex technical issues

  • Capacity to work independently, managing multiple tasks and priorities while meeting deadlines

  • Attention to detail and strong problem-solving skills

  • Ongoing

Desirable:

  • Experience programming in C#, .NET, or Angular

  • Experience providing Tier 2 or Tier 3 support



Extra Points:


We highly value personal projects that highlight your technological prowess and ability to self-direct. We see these as shining examples of potential and initiative!
Excellent communication skills.
Desire to work in a multidisciplinary and cross-functional team.
 

Remuneration:

Compensation in US dollars as contractor.

This is a remote position, allowing you to work from anywhere.


If you are seeking a stimulating work environment, growth opportunities, and a team passionate about technology, look no further! Join 1950Labs and become a part of our success.

To apply, please submit your CV. We look forward to getting to know you and discussing how you can contribute to our team.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Time Management
  • Detail Oriented
  • Communication

Related jobs