IT specialist

Position: IT specialist

Location: Sanford, FL (Hybrid)

Duration: Full-Time

The IT Specialist(s) will be responsible for a comprehensive range of IT functions to support the Department’s infrastructure. This includes Firewall Administration, Web Filter Administration, Server and Security Administration, Special Programs Support, Network Administration backup, and Workstation Support. A team of IT Specialists will collectively fulfill all duties listed below.

• Firewall Administration
• Manage Fortinet Firewalls
• Role configuration and policy updates
• Monitor firewall performance and logs
• Web Filter Administration
• Administer FortiGate Web Filtering
• Conduct weekly audits and permission reviews
• Apply software updates and perform health checks
• Server Administration
• Manage VMWare virtual environments
• Administer Veeam for backup and disaster recovery
• Oversee Dell Compellent/Powerstore storage systems
• Perform quarterly patching, role updates, and storage provisioning
• Security Administration
• Maintain RADIUS and Active Directory services
• Facilitate background clearance for State Law Enforcement Radio System access
• Manage security access requests via Atlassian Jira
• Oversee D5-ITS/TSMO user base security
• Special Programs Administration
  
  

Support and provide first-level troubleshooting for the following systems:

• Activu – Video wall control
• Road Ranger Mobile App – Service patrol dispatch
• iVDS – Remote camera viewing
• SunGuide – Advanced Traveler Management
• BlueMac – Bluetooth traffic data collection
• MIMS – Maintenance Inventory Management System
• ITS Facility Management – Field device tracking
• SCCM / SCOM – Infrastructure and workstation management
• SolarWinds – Network and infrastructure monitoring
  
  

Note: Any third-party or proprietary software added post-contract implementation will be treated as in-scope.

• Network Administration (Backup Role)
• Provide support for Extreme Networks (formerly Brocade) devices
• Perform basic troubleshooting and complete assigned tasks during non-primary admin hours (typically Fridays, 8 AM – 5 PM)
• Workstation Support
• Set up and maintain user hardware
• Provide direct user support and training
• Maintain an inventory and a self-help wiki for end-users
  
  

Share resume to ranga@meritore.com / anilg@meritore.com