Strategic Planning and Performance, Sr. Principal

Job Description

The Enterprise Consulting Group is an internal consulting function that supports the business in executing strategic priorities and resolving critical business issues in a sustainable, repeatable, and scalable way. The Sr. Principal, Enterprise Consulting Group will report to the Vice President, Enterprise Consulting Group and is responsible for leading the planning and execution of urgent, high-impact projects directly related to Blue Shield’s prime strategies. They partner with executive leaders to rapidly assess and develop recommendations to solve and improve critical key business problems and deploy systems, tools and infrastructure to hard wire and operationalize sustainable business solutions. Ultimately, these solutions drive improved performance and achievement of organizational outcomes.

In this role, you will:

• Conduct detailed assessment and development of recommendations to solve and improve critical key business problems and deploy systems, tools and infrastructure to hard wire and operationalize sustainable business solutions
• Drive, or at times, support business owners in root cause analysis, creative solutioning and sustainable execution
• Develop standardized processes, tools and frameworks that can be replicated for future work
• Create and oversee project plans aligned with tangible near-term results and the company’s strategic goals and objectives. Tracking project progress and ensuring projects are delivered on time and within budget
• Develop strategic roadmaps with actionable initiatives, milestones, KPIs and tangible results
• Facilitate cross-functional collaboration meetings with the goal of achieving project success in a timely and effective manner
• Conduct broad market research to identify best practices, benchmarks and to build deep industry knowledge
• Build strong and sustainable trusting relationships with senior executives and at all levels of the organization, internally and externally, to partner together to deliver care worthy of our family and friends
• Work cooperatively and strategically in a team environment with all levels of professional, technical, and administrative staff and to bring together resources on a timely and organized basis
• Work collaboratively in an influential manner to bring stakeholders together to ensure alignment of project objectives to enable execution
• Demonstrate agile leader behaviors and process improvement focus to identify opportunities and execute business solutions to achieve outcomes
• Provide regular status reporting to senior leadership on project status and outcomes
• Facilitate the strategy, design, development, and alignment of the initiative business plan inclusive of goals and objectives to achieve it
• Measure effectiveness and efficiency of operational processes both internally and externally and support ways to improve processes key to the Business Unit leader and their management team
• Showcase strong interpersonal and verbal/written communication skills with demonstrated ability to influence internal/ external constituents
• Demonstrate ability to interact with all levels of leadership, influence change and lead cross-functional teams and initiatives
  
  

Responsibilities

• Typically requires a Bachelor’s degree or equivalent experience and minimum 12 years prior relevant experience. Master’s degree with an emphasis on healthcare or business preferred
• Requires at least 5 years in health care industry with a preference for experience on the payor or provider side and a knowledge of core healthcare measures of success
• At least 5 years of internal or external consulting experience, strongly preferred
• Requires program/project design and management, business process management or improvement experience; Lean, Six Sigma, and PMP certifications a plus
• Requires the ability to prioritize, manage, and influence work trade-offs against critical project timelines in a fast-paced environment, while building alignment and accountability with Executive leadership, without formal ownership or authority over talent resources
• Requires exceptional verbal and written communication skills, including an ability to communicate effectively at an executive level, with a keen attention to detail
• Requires critical thinking and with the ability to handle complex situations and problems, utilizing data to drive decision-making
  
  

About The Team

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield isa U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
  
  

Our Workplace Model:

At Blue Shield of California and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose – whether working in the office or through a hybrid approach – by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above).Exceptions:
• Member-facing and approved out-of-state roles remain remote.
• Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.
• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.
  
  

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.