The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.
What's in it for you?
An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community
Comprehensive and highly competitive healthcare and benefit coverage
A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program
What can you expect from this position?
Reporting directly to the Chief Strategy Officer, the Executive Assistant will provide administrative support to the CSO and the management team. As a seasoned EA, you will serve as the primary point of contact for all stakeholders on matters related to the CSO. You have strong project management skills that enable you to plan, track and execute on key initiatives under the CSO’s purview, and act with operational effectiveness. You are a seasoned communicator with advanced presentation skills to effectively communicate with executive leadership. As a proactive problem solver, you have considerable judgment and tact regarding confidential information and are able to navigate large scale projects and operational initiatives.
As Executive Assistance to the CSO, you will provide support across multiple areas:
Administrative executive support:
Serve as the primary point of contact for internal and external stakeholders on matters related to the CSO
Proactively manage the Chief Operating Officer’s calendar, including conflicts and priority meetings in advance, ensuring effective preparation time for executives
Coordinate CSO involvement with external stakeholders such as committees, working groups, associations, cities and regions
Arrange business travel including booking flights and accommodation, preparing itineraries and conference registration, and expense reports
Organize departmental leadership team offsite meetings and quarterly department meetings
Manage select department projects and initiatives as assigned, which may include researching subject matter as required, preparing correspondence and ensuring the quality of all outgoing material meets standards
Advanced Presentation and Communication:
Develop high-quality presentations for Board of Director and Committee meetings, senior leadership updates, and external engagement
Collaborate with various departments to gather, analyze, and synthesize data for impactful presentations
Prepare initial drafts of monthly/quarterly department reporting including data display and analysis, and activity reports for Executive and Board of Directors
Project Management:
Monitor progress on cross-departmental projects and prepare status updates for review
Proactively identify potential risks or delays in projects and recommend mitigation strategies and follow up accordingly
Operational Efficiency:
Design and maintain systems to streamline the CSO's workflows and decision-making processes
Prepare governance and policy correspondence in accordance with the established document management and preparation protocols by ensuring accuracy and timely completion of materials
Prepare agendas, materials and action logs for departmental Leadership team meetings
Emerging Responsibilities:
Act as a key collaborator for transformation and innovation initiatives within the airport
Leverage digital tools and platforms to optimize reporting, scheduling, and collaboration
Support change management activities, including drafting communications and assisting in employee engagement strategies
This is the role for you, if you have:
Bachelor’s degree in Business Administration, Communications, or a related field
5+ years of experience in an Executive Assistant or similar role, preferably supporting C-suite executives.
Demonstrated experience working in a customer centric environment
Ability to obtain and retain a Transportation Security Clearance
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The GTAA manages and operates Toronto Pearson International Airport, the largest airport in Canada. We employ approximately 1,400 people directly and thousands more work within the airport community. Pre-COVID-19, more than 400,000 flights passed through the airport, taking with them 50 million passengers. Working as a team, we are creating the airport of the future, offering a safe and healthy experience for everyone at Toronto Pearson.
La GTAA gère et exploite l’aéroport international Pearson de Toronto, le plus grand aéroport au Canada. Nous employons directement plus de 1 350 personnes, et des milliers de plus travaillent dans la communauté de l’aéroport. Avant la pandémie de COVID19, plus de 400 000 vols, avec plus de 50 millions de passagers à leur bord, passaient par l’aéroport. En tant qu’équipe, nous nous efforçons de créer l’aéroport de demain en offrant un environnement sain et sûr à tous ceux qui fréquentent Toronto Pearson.
Email/Courriel: customer_service@gtaa.com
Toronto Pearson is transforming. Now’s the time for your career to fly.
The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.
What's in it for you?
An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community
Comprehensive and highly competitive healthcare and benefit coverage
A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program
What can you expect from this position?
Reporting directly to the Chief Strategy Officer, the Executive Assistant will provide administrative support to the CSO and the management team. As a seasoned EA, you will serve as the primary point of contact for all stakeholders on matters related to the CSO. You have strong project management skills that enable you to plan, track and execute on key initiatives under the CSO’s purview, and act with operational effectiveness. You are a seasoned communicator with advanced presentation skills to effectively communicate with executive leadership. As a proactive problem solver, you have considerable judgment and tact regarding confidential information and are able to navigate large scale projects and operational initiatives.
As Executive Assistance to the CSO, you will provide support across multiple areas:
Administrative executive support:
Serve as the primary point of contact for internal and external stakeholders on matters related to the CSO
Proactively manage the Chief Operating Officer’s calendar, including conflicts and priority meetings in advance, ensuring effective preparation time for executives
Coordinate CSO involvement with external stakeholders such as committees, working groups, associations, cities and regions
Arrange business travel including booking flights and accommodation, preparing itineraries and conference registration, and expense reports
Organize departmental leadership team offsite meetings and quarterly department meetings
Manage select department projects and initiatives as assigned, which may include researching subject matter as required, preparing correspondence and ensuring the quality of all outgoing material meets standards
Advanced Presentation and Communication:
Develop high-quality presentations for Board of Director and Committee meetings, senior leadership updates, and external engagement
Collaborate with various departments to gather, analyze, and synthesize data for impactful presentations
Prepare initial drafts of monthly/quarterly department reporting including data display and analysis, and activity reports for Executive and Board of Directors
Project Management:
Monitor progress on cross-departmental projects and prepare status updates for review
Proactively identify potential risks or delays in projects and recommend mitigation strategies and follow up accordingly
Operational Efficiency:
Design and maintain systems to streamline the CSO's workflows and decision-making processes
Prepare governance and policy correspondence in accordance with the established document management and preparation protocols by ensuring accuracy and timely completion of materials
Prepare agendas, materials and action logs for departmental Leadership team meetings
Emerging Responsibilities:
Act as a key collaborator for transformation and innovation initiatives within the airport
Leverage digital tools and platforms to optimize reporting, scheduling, and collaboration
Support change management activities, including drafting communications and assisting in employee engagement strategies
This is the role for you, if you have:
Bachelor’s degree in Business Administration, Communications, or a related field
5+ years of experience in an Executive Assistant or similar role, preferably supporting C-suite executives.
Demonstrated experience working in a customer centric environment
Ability to obtain and retain a Transportation Security Clearance
The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive