Various Advice Roles

Remote: 
Hybrid
Contract: 
Work from: 
Leeds (GB)

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Citizens Advice SME http://www.citizensadvice.org.uk
501 - 1000 Employees
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Job description

Join the Team Making a Difference in Leeds!

Do you believe in justice, equality, and making a real difference in people’s lives? Leeds Citizens Advice & Law Centre helps over 35,000 people a year with welfare benefits, debt, housing, energy issues, and more. We’re looking for enthusiastic and motivated individuals to join our dedicated team of advice professionals.

We're recruiting for a range of rewarding roles across our Advice Service, including:

  • Adviser
  • Caseworker (Debt & Welfare Benefits)
  • Gateway Assessor
  • Help to Claim Welfare Rights Adviser
  • Outreach Adviser
  • Advice Team Supervisor (Outreach)
  • Team Leader

Whether you’re just starting your career in social justice or bringing years of experience, there’s a place for you here.

Who We’re Looking For

We’re seeking people with strong communication skills, resilience, a commitment to social justice, and the desire to support our communities through high-quality advice and casework. Experience in advice work is welcomed, but we also encourage applications from those with transferable skills and a willingness to learn.

Whether you’re exploring a client’s problem with them, supporting someone through a debt or housing issue, guiding a client through the benefits system, or supervising advisers and volunteers, your work will be vital – and valued.

🔍 What We Offer

Competitive salaries on NJC pay scale points 7–25 (£25,584 - £35,235 depending on role and experience)

📍 Based in Leeds with Hybrid working available | 🕒 Various Hours | 📝 Fixed Term & Permanent Contracts

Required profile

Experience

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