Collections and Billings Analyst

To support Gravyty’s finance operations with a primary focus on accounts receivable, contributing to the accuracy, efficiency, and integrity of the company’s financial processes.

This is a fully remote role and can be held by an employee living in Canada or the United States.

Key Responsibilities

• Manage collection process to ensure timely payment of customer invoices to support the company’s cash flow
• Communicate with customers and respond to all inbound payment-related questions
• Responsible for customer forms and any other customer related inquiries
• Maintain and update information in customer vendor databases and portals
• Prepare weekly aging reports, collections forecasts and other reports as requested
  
• Investigate and resolve discrepancies in billing and payments
• Prepare and report sales tax returns
• Assist with customer invoice generation and ensure invoices are delivered in a timely manner
• Assist with month-end close and support the finance team in various tasks
• Conduct variance analysis and investigate any discrepancies
• Provide Controller with information required in connection with external audits
• Identify opportunities for efficiency and automation within finance operations
• Support accounts payable function as needed

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field preferred
• Prior accounting or finance experience a plus, but not required
• Strong attention to detail, problem-solving, and analytical thinking
• Strong communication and interpersonal skills, with the ability to collaborate effectively with customers and vendors
• Comfortable working with spreadsheets, accounting systems, and vendor/customer portals
• High level of personal integrity and ability to handle confidential information
• Enthusiastic about learning and growing in a fast-paced SaaS environment

About Gravyty: 

At Gravyty, we are redefining how higher education, K-12, and nonprofits engage students, alumni, and donors. Our AI-powered platform transforms engagement by breaking down data and technology silos, creating a seamless experience across the entire lifecycle—from student success to alumni and donor relationships.  Trusted by over 2,750 institutions and organizations, Gravyty powers more than 25.5 million interactions annually, driving better outcomes, greater efficiency, and stronger connections.

Our global team of 150+ passionate professionals is united by a shared commitment to innovation, excellence, and making a real impact. If you’re looking to be part of a dynamic, purpose-driven company, Gravyty is the place for you.

We offer competitive benefits, employer-matched retirement plans, flexible time off, and a supportive environment where your contributions make a difference.

We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the hiring process, please let us know, and we will work with you to meet your needs.