MB Law Consulting - Operations Manager

Hey there! I’m Margaret, the founder of MB Law Firm Consulting, and I’m excited to share a little bit about who we are. 

We help small to medium-sized law firms operate at their very best. With over 20 years of experience in the legal space, we’ve seen it all - messy systems, operational chaos, and distracted lawyers. 

That’s where we come in. 

We step in as true partners, streamlining everything from strategy to structure so our clients can focus on what they do best: practicing law.

Our goal is simple - free up time, increase efficiency, and help law firms grow with clarity and confidence. We believe in working closely with our clients and truly care about their success. 

If you're someone who likes structure, clear communication, and making a real difference, you'll fit right in here!

We’re looking for an Operations Manager - someone who’s organized, tech-savvy, and thrives in bringing calm to chaos. You’ll be my right hand, helping to manage everything from team operations to client projects, systems, and strategy. If you love turning big ideas into actionable steps and keeping everything running smoothly, you’ll love this role!

In this role, you will:

📋Serve as the CEO's right-hand implementor or strategic and operational matters

👩🏽‍💻Oversee and implement initiatives to scale effectively

🛠️Implement timelines, schedules, workflows, and automations

📦Bring calm, structure, and efficiency across all projects and clients

🗳 Maintain and manage quality control

📝Document and maintain weekly meeting minutes and team EOS implementation

📁 Assist with client and special projects as needed

🔧Manage operations and technology deliverables, including SOPs and team training

📬Coordinate project logistics and communicate with team and stakeholders

📈Record project progress and ensure milestones are met

🗃️Organize and maintain company and client project documentation

🔐Oversee data protection and security protocols

📊Track and compile client surveys, reports, and assessments

🔍Proactively conduct research and analysis with a focus on continuous improvement

🧰Act as administrator for Google Drive, Monday.com, and other tools

⚙️Manage and troubleshoot the company technology stack

🚀Recommend and implement improved processes and systems

📲Implement the automation of all company and client deliverables and documentation to include checklists and videos as warranted.

The ideal candidate is direct, clear, and solutions-focused. 

You’re an implementer who doesn’t just talk ideas - you get things done. 

You’re super organized, great with systems and processes, and have strong technical and AI skills. You’re someone who thrives in creating structure and loves being the person who makes sure nothing slips through the cracks.

Working Hours ⏰: This is a full-time role. Ideally, you’ll work 6AM to 3PM US Central Time, though we’re open to 5AM to 2PM.

Requirements

You’ll thrive in this role if you have:

✅ 3+ years of experience in  strategy, business management and operations role 

✅ Bachelor’s or Masters in Business Degree

✅ Strong experience in operations and strategic remote management

✅ Prior experience working with US-based companies

✅ Strategic Thinker

✅ Focused on Quality Control

✅ Prior hands-on experience helping a US-based firm scale

Bonus points for:

🌟 Experience with EOS (Entrepreneurial Operating System)

🌟 MBA or Business School background

🌟 Understanding of law firm operations as this is of the core services we offer

Benefits

What’s in it for you?

💰Salary : $3,000 - $3,500 per month*

🕒 Full-time: Fully remote

🌴 10 accruing vacation days per year

🎉 11 paid holidays + 4 bonus days off during the week of Christmas

🎂 1 extra day off for your birthday

🤒 Up to 5 sick days per year

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team are working with MB Law Consulting to help them find their new team member. 

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of MB Law Consulting’s needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of MB Law Consulting, applications for this position must be submitted through JobRack and direct contact with MB Law Consulting is not allowed. 

We are committed to maintaining a respectful and professional environment for our jobseekers, our clients and the JobRack team. Any form of abuse or disrespect towards our team will result in immediate disqualification from this and all future opportunities through JobRack.

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know. https://jobrack.eu/jobseeker-faq