Offer summary

Qualifications:

10+ years of experience in infrastructure or site reliability engineering with a proven track record of leading complex systems at scale., Deep knowledge of cloud platforms (AWS, GCP, Azure), containerization (Docker, Kubernetes), and IaC tools (Terraform)., Strong leadership skills with experience in mentoring and building high-performing teams., Exceptional problem-solving abilities with a focus on designing scalable, fault-tolerant solutions..

Key responsibilities:

Own and drive the architecture and design of scalable, resilient infrastructure systems across the organization.

Lead cross-functional infrastructure initiatives and provide technical guidance to engineering and DevOps teams.

Contribute to the design, implementation, and optimization of core infrastructure and improve CI/CD pipelines.

Mentor engineers and promote a culture of operational excellence and reliability across teams.

Job description

We’re looking for a player-coach to lead infrastructure at Unstructured. This role is perfect for a Principal Infrastructure Software Engineer ready to mentor or a hands-on Director who still loves to build. You’ll own our cloud infrastructure and internal platforms, mentor engineers, and set the direction for how we scale securely and efficiently. As a key technical leader, you will own organization-level infrastructure design and reliability strategies, large-scale infrastructure challenges. Your work will be foundational to scaling our systems, ensuring high availability, performance, and security across our stack.

Key Responsibilities:

Infrastructure Leadership: Own and drive the architecture and design of scalable, resilient infrastructure systems across the organization. Define and influence infrastructure strategy in alignment with product and business goals.

Strategic Projects: Lead cross-functional, high-impact infrastructure initiatives involving compute, networking, storage, and orchestration. Provide deep technical guidance and mentorship across engineering, platform, and DevOps teams.

Systems Problem Solving: Solve persistent and complex infrastructure problems at scale. Drive root cause analysis, mitigation strategies, and proactive risk reduction across systems.

Hands-On Engineering: Contribute directly to the design, implementation, and optimization of core infrastructure. Improve CI/CD pipelines, observability, automation, and production readiness for mission-critical systems.

Mentorship & Enablement: Mentor engineers and promote a culture of operational excellence, automation, and reliability. Act as a force multiplier by raising infrastructure engineering standards and best practices across teams.

Cross-Team Alignment: Ensure consistent, simple, and scalable infrastructure designs that enable fast-moving product teams. Resolve escalations related to performance, uptime, or platform dependencies and prevent long-term architectural bottlenecks.

Organizational Impact: Shape how we build, deploy, and operate our systems now and in the future. Make foundational decisions that impact developer experience, cloud strategy, and platform capabilities.

Qualifications:

-Experience: 10+ years of infrastructure or site reliability engineering experience with a track record of leading and delivering complex systems at scale.

-Technical Expertise: Python, Deep knowledge of cloud platforms (e.g., AWS, GCP, or Azure), containerization (e.g., Docker, Kubernetes), IaC tools (e.g., Terraform), and system observability.

-Leadership: Proven experience influencing technical strategy and architecture across multiple teams. Skilled at mentoring and building high-performing infrastructure or SRE teams.

-Problem Solving: Exceptional systems-thinking and debugging skills; adept at analyzing complex distributed systems and designing scalable, fault-tolerant solutions.

-Communication: Clear, concise communicator who can convey infrastructure concepts to both technical stakeholders and non-engineering partners.

-Adaptability: Comfortable operating in ambiguous, fast-changing environments where infrastructure needs evolve rapidly alongside product requirements.

Why Join Us?

Impactful Work: Play a key role in shaping the future of our organization and its products.

Innovation: Work on challenging problems that require innovative solutions.

Growth: Opportunities to grow your career in a dynamic and fast-paced environment.

Collaboration: Join a team that values collaboration, mentorship, and continuous learning.

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