JOB TITLE: Senior Neighbor Services Outreach Advisor
DEPARTMENT: Neighbor Services
LED BY: Neighbor Services Strategic Partners Supervisor
FSLA STATUS: Non-Exempt
HOURS: Full-Time; 40 Hours per week
POSITION SUMMARY
Responsible for providing information and assistance to people potentially eligible for the MN
Supplemental Nutrition Assistance Program (SNAP). This includes direct application assistance,
in-person, and digital community outreach, and providing community education about the
program. Also responsible for creating and maintaining relationships between Second Harvest
Heartland (SHH) and community organizations and agencies with the goal of increasing SNAP
enrollment and utilization in targeted counties and among communities experiencing barriers to
accessing benefits. Remote position with ability to work in-office or off-site as required (this
may be upwards of 3+ times monthly)
.
DUTIES AND RESPONSIBILTIES
This list is not intended to be inclusive of all duties and responsibilities. As SHH grows and the
community needs change, employees should expect that new and different tasks, temporary and
on-going, will be part of one’s daily work.
(1) Provide detailed explanation of benefits to potentially eligible people.
(2) Offer Minnesotans information to apply for the program with, or without, additional assistance and support materials.
(3) Solidify new partnerships with agencies, organizations, counties, and individuals.
VALUES
dollars, and we achieve results safely and reliably.
work. We seek to understand and anticipate their needs.
communicate openly, seeking feedback and sharing knowledge.
continuous improvement for ourselves and our work.
differences. We build teams that reflect our community.
ESSENTIAL QUALIFICATIONS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions. Below is a table with the percentage of time that this position is expected to be
engaged in the following physical requirements.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Below is a table with the percentage of time that this position is expected to be engaged in the following physical requirements.
Requirements | N/A | < 33% | 33 – 66% | 66 – 100% |
Whole Body ROM | x |
|
|
|
Walking |
| x |
|
|
Operate Motor Vehicle |
| x |
|
|
Upper extremity ROM |
| x |
|
|
Twisting of Head |
| x |
|
|
Twisting of Back | x |
|
|
|
Stooping | x |
|
|
|
Standing | x |
|
|
|
Sitting |
|
|
| x |
Reaching to Floor | x |
|
|
|
Reaching Below Shoulders |
| x |
|
|
Reaching Across |
| x |
|
|
Reaching Above Shoulders | x |
|
|
|
Static Pushing (pushing motion without moving an object) | x |
|
|
|
Dynamic Pushing (pushing an object and moving with it) | x |
|
|
|
Static Pulling (pulling motion without moving an object) | x |
|
|
|
Dynamic Pulling (pulling an object and moving with it) | x |
|
|
|
Lifting 50+ lbs | x |
|
|
|
Lifting 30-50 lbs |
| x |
|
|
Lifting 0-30 lbs |
| x |
|
|
Kneeling | x |
|
|
|
Handling – 2 hand control |
| x |
|
|
Handling – 1 hand control |
| x |
|
|
Grasp/Turn Right Hand |
| x |
|
|
Grasp/Turn Left Hand |
| x |
|
|
Grasping Right Hand |
| x |
|
|
Grasping Left Hand |
| x |
|
|
Finger Dexterity |
|
| x |
|
Crouching | x |
|
|
|
Climbing | x |
|
|
|
Carrying 50+ lbs | x |
|
|
|
Carrying 30-50 lbs |
| x |
|
|
Carrying 0-30 lbs |
| x |
|
|
Bending at the waist |
| x |
|
|
TALKING
Requirements | In Person | On the Phone | With Public |
Talking | x | x | x |
HEARING
Requirements | In Person | On the Phone | In Group Settings |
Hearing | x | x | x |
VISION
Requirements | Near | Midrange | Far | Peripheral Vision | Depth Perception |
Vision | x | x |
| x | x |
ENVIRONMENTAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Below is a table with the percentage of time that this position is expected to be engaged in the following possible environmental requirements.
Requirements | N/A | < 33% | 33 – 66% | 66 – 100% |
Wet/Humid | x |
|
|
|
Possible Violence | x |
|
|
|
Vibration | x |
|
|
|
Telephone |
|
| x |
|
Slick Floors | x |
|
|
|
Sharp Tools | x |
|
|
|
Safety Equipment/Clothing | x |
|
|
|
Radiant Energy | x |
|
|
|
Power Hand Tools | x |
|
|
|
Noise | x |
|
|
|
Motor Vehicle |
|
| x |
|
Mechanical | x |
|
|
|
Material Handling | x |
|
|
|
Manual Hand Tools | x |
|
|
|
Machine/Tools:
| x |
|
|
|
High Places | x |
|
|
|
Fumes/Dust/Dirt | x |
|
|
|
Forklift (Stand) | x |
|
|
|
Forklift (Sit) | x |
|
|
|
Extreme Heat | x |
|
|
|
Extreme Cold | x |
|
|
|
Explosives | x |
|
|
|
Equipment in Motion | x |
|
|
|
Environmental:
| x |
|
|
|
Electrical | x |
|
|
|
Confined Area | x |
|
|
|
Computer |
|
| x |
|
Chemical | x |
|
|
|
Burning Materials | x |
|
|
|
Second Harvest Heartland is an EEO/AA Employer
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