Product Manager

“Be part of a company that is influential and the standard for a rapidly evolving industry!”

WHO ARE WE?

RealTime eClinical Solutions is a Global Leader and rapidly growing SaaS technology company that provides comprehensive Software Solutions to the clinical research industry.

Our Vision is to reshape the global clinical research industry with innovative solutions that help advance medicine and save lives. Our cloud-based solutions are dedicated to solving complex problems and simplifying clinical research processes to be more organized, efficient, and cost-effective. We are based in San Antonio, TX, but are truly a remote and telecommuting company.

WHAT ARE WE LOOKING FOR?

The Product Manager will work closely with our Product Managers, Software Developers, internal stakeholders, and customers as software features are developed, and issues (defects) are fixed.   The Product Manager works with internal stakeholders to ensure new features are adopted by customers and prospects.

WHAT WILL YOU BE DOING?

• Communicate with customers and both internal and external experts to understand the pain points of existing processes and solutions.
• Develop user stories and functional specifications for product features, including any necessary Application Program Interfaces (APIs).
• Work with our engineering team to ensure on-time delivery with high quality.
• Review test cases related to user stories, functional specifications, and software issues.
• Review software after it has gone through QA to validate that it is working as expected for individual stories and defects.
• Speak to customers and internal stakeholders to promote the product and validate the direction of the features for which you are responsible.
• Write release notes for features you work to develop.
• Help to “refine” software defects as they are reported to ensure it is clear what is needed from development to resolve the issue.
• Participate in internal enablement sessions about upcoming features.
• As part of the product team, work to understand our place in the market.
• Work with Marketing to develop external messaging for features you own.
• Share best practices and contribute ideas on ways to resolve problems. Improve processes and procedures to serve the customer better and/or improve productivity.
• Maintain a high level of integrity and confidentiality when dealing with sensitive and confidential information.
• Maintain compliance with company policies and procedures regarding the HIPAA Privacy Rule. This role may view protected health information (PHI) as part of daily duties.

WHAT DO YOU NEED?

• Great presentation skills that are used to discuss new features with both internal stakeholders and customers.
• Experience working in an Agile software design and development environment.
• A high degree of creativity and autonomy
• Excellent interpersonal skills and ability to work cross-functionally.
• Demonstrated customer focus by investigating and taking action to meet customers’ needs.
• Solid organizational, planning, and follow-up skills, including attention to detail, timely communications, and ability to multi-task.

WHAT SETS YOU APART?

• 2+ years of experience as a Product Manager of SaaS solutions
• 2+ years of experience within the clinical research industry or biotech fields
• Bachelor’s degree in business administration, information technology or sales and marketing fields
• Technical skills in areas such as web development, database programming or use of APIs.

WHAT IS IN IT FOR YOU?

• The company sponsors health insurance, long-term disability, and life policy.
• Unlimited Paid Time Off.
• 9 paid Holidays.
• Paid Parental Leave.
• Work Anniversary Bonus.
• Participation in the Employee of the Quarter Program.
• Monthly $100 Connectivity Stipend Reimbursement.
• RealTime matches employee 401K contributions at 100% of the first 3% invested and 50% of the next 2% invested.

All successful candidates must complete and pass reference and background checks.

The desired salary must be indicated for the application to be considered.

The pay rate is commensurate with experience and is determined on an individual basis after an interview has occurred.

Equal Opportunity Employer – RealTime eClinical Solutions strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including employment.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility.

Thank you for your interest in RealTime eClinical Solutions.