Offer summary

Qualifications:

Excellent communication skills in English and Haitian Creole (French Creole), Previous experience in customer service or healthcare scheduling preferred, Strong attention to detail and accuracy in data entry, Reliable high-speed internet and a quiet home office setup..

Key responsibilities:

Welcome and assist patients via phone with scheduling medical appointments

Use scheduling systems to find optimal appointment times based on patient needs

Accurately collect and record essential patient information while maintaining confidentiality

Coordinate with healthcare providers to optimize scheduling efficiency.

Job description

This is a remote position.

Schedule: Monday to Friday, 6:00 AM to 3:00 PM (American Fork, Utah – Mountain Daylight Time)

Paid Hours per Week: 40 hours

Join a fast-growing healthcare company that’s improving patient care with smart scheduling solutions. They manage several medical facilities and focus on great care and employee growth. With strong support and a solid record, this company offers stability, career opportunities, and a chance to make a difference. As an Appointment Scheduler, you’ll be the first contact for patients needing medical care. You’ll use modern scheduling tools to connect patients with providers quickly and kindly. This remote job combines clear processes with meaningful patient interaction and includes full training and ongoing support.

Responsibilities

Welcome and assist patients via phone with scheduling medical appointments
Use scheduling systems to find optimal appointment times based on patient needs
Accurately collect and record essential patient information while maintaining confidentiality
Follow established protocols to schedule appointments across various medical services
Coordinate with healthcare providers to optimize scheduling efficiency
Document all patient interactions in accordance with standardized procedures
Ensure HIPAA compliance in all communications and data handling

Requirements

Excellent communication skills in both English and Haitian Creole (French Creole) with a patient-focused approach
Previous experience in customer service or healthcare scheduling preferred
Strong attention to detail and accuracy in data entry
Reliable high-speed internet and a quiet, professional home office setup
Ability to work U.S. business hours
Comfortable with learning and using new technology systems
Strong sense of confidentiality and professional ethics