Job description

Description

Duties Description

The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system.

Skills

The Department of Financial Services is seeking a highly skilled and experienced Transition to Operations Manager to join our dynamic PMO team. The incumbents for this position will be responsible for transitioning IT initiatives from Project Management to Operations. This role requires strong project management skills and effective communication abilities to ensure seamless handoff from the PMO to operations. Duties will include, but not be limited to:

Creates and executes detailed transition plans, outlining tasks, timelines, and resources;
Facilitates knowledge transfer from project teams to operational support teams to ensure a smooth handover and ongoing service management;
Coordinates with project management teams and departments, such as development and IT service desk teams, to ensure alignment with transition objectives;
Monitors and evaluates the progress of transitions, addresses issues as they arise;
Communicates changes to relevant stakeholders and manages resistance effectively;
Provides training and support to business unit staff during transition periods; and
Other duties as assigned.

Preferred Qualifications

Minimum Qualifications

Bachelor’s degree and seven years of relevant IT Project Management experience;
Strong project management experience, excellent problem-solving skills, and effective written and verbal communication abilities;

Appointment Method

This is an appointment to a position in the exempt jurisdictional class. As such, the incumbent of this position would serve at the pleasure of the appointing authority.

Additional Comments

Please note that a change in negotiating unit may affect your salary, insurance and other benefits.

Salary: $123,793 - $156,224 (salary commensurate with experience)

Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,000 annual downstate adjustment.

Appointment Status: This is an appointment to a position in the exempt jurisdictional class.

Appointment to this position is pending Governor Appointment’s Office and Division of Budget approval.

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