The HR Associate Experience Generalist serves as a key partner in advancing a positive and productive workplace culture while supporting many facets of the associate lifecycle. This role is responsible for implementing and managing people-focused programs and initiatives that strengthen associate engagement, support team performance, and promote organizational effectiveness. Through proactive collaboration and thoughtful problem-solving, the HR Generalist helps drive retention, build strong working relationships, and ensure a consistent and supportive associate experience across the organization.
Key Responsibilities
Create an environment and awareness among all associates that encourages them to share situations and behaviors that do not comply with federal and state employment laws, company policies, the company handbook, or company values. This applies whether the associate is directly involved in the issue, aware of it from an external perspective, or suspects that a situation or behavior may be non-compliant.
Drive initiatives that promote a diverse and equitable workplace, fostering an environment where all associates feel valued, respected, and included. Collaborate with leadership to implement programs that support diverse hiring practices, provide equal opportunities for growth, and enhance workplace culture to ensure an inclusive and supportive atmosphere for all associates.
Provide broad support across the associate lifecycle, including promotions, transfers, offboarding, and other key transitions, ensuring timely processing, clear communication, and alignment with HR policies and procedures.
Manage the design and execution of the recruitment process including job analysis, candidates sourcing, screening and assessment, and extending job offers.
Serve as a first point of contact for associate relations matters, conducting thorough investigations, collaborating with managers to determine appropriate corrective actions, ensuring proper documentation, and maintaining compliance with company policies, employment laws, and regulatory requirements.
Manage the temporary and flex workforce. Coordinate with management and staffing agencies to hire temporary workers as needed. Oversee that they are properly onboarded and offboarded and assimilated into our company culture. Manage associates flexing into other departments to add capacity and cross train.
Facilitate and support the full performance management cycle, including training managers on goal setting, feedback, and evaluations, while ensuring consistent application of company standards and timelines.
Manage the Performance Improvement Program (PIP), including identification of PIP situations, active engagement, and appropriate documentation of individual PIPs to maximize the likelihood of a positive outcome. Also, provide coaching, guidance, and training to managers and supervisors on general performance matters.
Drive associate engagement efforts. Manage the survey process from design through action planning, analyzing results, and collaborating with leaders to implement meaningful initiatives. Support additional engagement strategies such as, but not limited to, focus groups, feedback sessions, and cross-functional projects to strengthen workplace culture and associate connection.
Facilitate the associate events team in collaboratively planning, coordinating, and executing on-site and off-site events, managing logistics, communications, and vendor relationships to deliver meaningful and engaging experiences.
Lead the administration and continuously improve recognition and reward programs, ensuring they align with company values and drive associate motivation and retention.
Support the development of managers, supervisors, leads, and individual contributors by delivering training and programs that build their capabilities, strengthen leadership and communication skills, and promote awareness and compliance with employment laws, handbook policies, and company values.
Complete Employment Verifications.
Provide support and guidance to management, supervisory personnel, and individual associates when complex, specialized, or sensitive employment-related matters arise.
Maintain current knowledge of trends, best practices, regulatory changes, and new technologies in human resources and talent management.
Partner with fellow HR Generalists to provide cross-functional support, ensuring seamless coverage across HR areas during peak periods or increased capacity needs. Collaborate effectively to share knowledge, balance workloads, and maintain consistent service to the organization.
Responsibilities may evolve based on business needs and organizational priorities.
Education, Experience, Skills, and Competencies
Education and Work Experience:
Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred (or in progress)
3+ years of human resources experience.(required)
Human resources experience in a Manufacturing environment
Experience conducting associate relations investigations and supporting corrective actions.
Background supporting the associate lifecycle, including promotions, internal transfers, offboarding, and flex/temporary workforce management.
Proven experience managing performance management processes, including goal-setting, PIPs, and manager coaching.
Experience coordinating or leading associate events, including logistics and vendor management.
Strong ability to advise managers and associates on sensitive or complex HR matters.
Solid knowledge of employment laws, HR best practices, and current industry trends.
Skills & Competencies:
Effective Communication. Ability to communicate effectively and professionally with associates from diverse backgrounds, at all levels of management and with all functional areas
Employee Relations. Excellent interpersonal, presentation, investigative, and conflict resolution skills
Precision. Passion for both accuracy and details. Recognition that small details matter.
Problem-Solving. Ability to identify process deficiencies and develop appropriate solutions using analysis and critical thinking
Prioritization. Ability to set priorities, delegate when necessary, and balance the needs of competing demands on the team’s time
Professional Discretion. Ability to act with integrity, professionalism, and confidentiality. Ability to assess, conclude and act with impartiality and without bias towards any individual or outcome.
Credibility. Ability to build trust and respect
Discernment. Ability to quickly identify the relevant from the irrelevant.
Poise. Confident leadership during sensitive and emotionally charged matters
Timeliness. Ability to coordinate and balance multiple tasks to meet deadlines in a time-sensitive environment.
HR Expertise. Thorough knowledge of Federal and California employment related laws and regulations.
Computer Proficiency. Proficient in applicable computer skills (MS Office suite, MS Outlook, Zoom Chat/Video, online portals)
HRIS Expertise. Proficiency with HRIS and talent management systems.
Up to 80% dependent coverage for Medical, Dental, & Vision Insurance
Life Insurance
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
401k Plan & Company Matching up to 4%
Short-Term and Long-Term Disability
Competitive Pay
Generous PTO
Paid Holidays
Gym Membership Reimbursement up to $50/mo
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The HR Associate Experience Generalist serves as a key partner in advancing a positive and productive workplace culture while supporting many facets of the associate lifecycle. This role is responsible for implementing and managing people-focused programs and initiatives that strengthen associate engagement, support team performance, and promote organizational effectiveness. Through proactive collaboration and thoughtful problem-solving, the HR Generalist helps drive retention, build strong working relationships, and ensure a consistent and supportive associate experience across the organization.
Key Responsibilities
Create an environment and awareness among all associates that encourages them to share situations and behaviors that do not comply with federal and state employment laws, company policies, the company handbook, or company values. This applies whether the associate is directly involved in the issue, aware of it from an external perspective, or suspects that a situation or behavior may be non-compliant.
Drive initiatives that promote a diverse and equitable workplace, fostering an environment where all associates feel valued, respected, and included. Collaborate with leadership to implement programs that support diverse hiring practices, provide equal opportunities for growth, and enhance workplace culture to ensure an inclusive and supportive atmosphere for all associates.
Provide broad support across the associate lifecycle, including promotions, transfers, offboarding, and other key transitions, ensuring timely processing, clear communication, and alignment with HR policies and procedures.
Manage the design and execution of the recruitment process including job analysis, candidates sourcing, screening and assessment, and extending job offers.
Serve as a first point of contact for associate relations matters, conducting thorough investigations, collaborating with managers to determine appropriate corrective actions, ensuring proper documentation, and maintaining compliance with company policies, employment laws, and regulatory requirements.
Manage the temporary and flex workforce. Coordinate with management and staffing agencies to hire temporary workers as needed. Oversee that they are properly onboarded and offboarded and assimilated into our company culture. Manage associates flexing into other departments to add capacity and cross train.
Facilitate and support the full performance management cycle, including training managers on goal setting, feedback, and evaluations, while ensuring consistent application of company standards and timelines.
Manage the Performance Improvement Program (PIP), including identification of PIP situations, active engagement, and appropriate documentation of individual PIPs to maximize the likelihood of a positive outcome. Also, provide coaching, guidance, and training to managers and supervisors on general performance matters.
Drive associate engagement efforts. Manage the survey process from design through action planning, analyzing results, and collaborating with leaders to implement meaningful initiatives. Support additional engagement strategies such as, but not limited to, focus groups, feedback sessions, and cross-functional projects to strengthen workplace culture and associate connection.
Facilitate the associate events team in collaboratively planning, coordinating, and executing on-site and off-site events, managing logistics, communications, and vendor relationships to deliver meaningful and engaging experiences.
Lead the administration and continuously improve recognition and reward programs, ensuring they align with company values and drive associate motivation and retention.
Support the development of managers, supervisors, leads, and individual contributors by delivering training and programs that build their capabilities, strengthen leadership and communication skills, and promote awareness and compliance with employment laws, handbook policies, and company values.
Complete Employment Verifications.
Provide support and guidance to management, supervisory personnel, and individual associates when complex, specialized, or sensitive employment-related matters arise.
Maintain current knowledge of trends, best practices, regulatory changes, and new technologies in human resources and talent management.
Partner with fellow HR Generalists to provide cross-functional support, ensuring seamless coverage across HR areas during peak periods or increased capacity needs. Collaborate effectively to share knowledge, balance workloads, and maintain consistent service to the organization.
Responsibilities may evolve based on business needs and organizational priorities.
Education, Experience, Skills, and Competencies
Education and Work Experience:
Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred (or in progress)
3+ years of human resources experience.(required)
Human resources experience in a Manufacturing environment
Experience conducting associate relations investigations and supporting corrective actions.
Background supporting the associate lifecycle, including promotions, internal transfers, offboarding, and flex/temporary workforce management.
Proven experience managing performance management processes, including goal-setting, PIPs, and manager coaching.
Experience coordinating or leading associate events, including logistics and vendor management.
Strong ability to advise managers and associates on sensitive or complex HR matters.
Solid knowledge of employment laws, HR best practices, and current industry trends.
Skills & Competencies:
Effective Communication. Ability to communicate effectively and professionally with associates from diverse backgrounds, at all levels of management and with all functional areas
Employee Relations. Excellent interpersonal, presentation, investigative, and conflict resolution skills
Precision. Passion for both accuracy and details. Recognition that small details matter.
Problem-Solving. Ability to identify process deficiencies and develop appropriate solutions using analysis and critical thinking
Prioritization. Ability to set priorities, delegate when necessary, and balance the needs of competing demands on the team’s time
Professional Discretion. Ability to act with integrity, professionalism, and confidentiality. Ability to assess, conclude and act with impartiality and without bias towards any individual or outcome.
Credibility. Ability to build trust and respect
Discernment. Ability to quickly identify the relevant from the irrelevant.
Poise. Confident leadership during sensitive and emotionally charged matters
Timeliness. Ability to coordinate and balance multiple tasks to meet deadlines in a time-sensitive environment.
HR Expertise. Thorough knowledge of Federal and California employment related laws and regulations.
Computer Proficiency. Proficient in applicable computer skills (MS Office suite, MS Outlook, Zoom Chat/Video, online portals)
HRIS Expertise. Proficiency with HRIS and talent management systems.