Offer summary

Qualifications:

Prior experience in travel, hospitality, or customer service is preferred., Strong written and verbal communication skills are essential., Organized and tech-savvy, comfortable using online platforms and booking tools., Must be 18 years or older with access to a personal computer and reliable internet connection..

Key responsibilities:

Assist clients with booking hotel stays, resorts, cruises, and other travel services.

Respond to travel inquiries via email, phone, or chat in a professional and timely manner.

Gather client preferences to offer customized travel options and maintain up-to-date client records.

Manage booking changes, updates, and special requests with attention to detail.

Job description

Job Title:

Virtual Reservation Agent | Travel – Remote

About Destination Knot:

At Destination Knot, we design unforgettable travel experiences tailored to each client’s preferences. From luxurious resort stays and tropical getaways to cruises and custom itineraries, our mission is to make the planning process easy and enjoyable. Our team is passionate about delivering high-touch service with expert guidance and reliable support at every step.

Position Overview:

We are seeking a detail-oriented and customer-focused Virtual Reservation Agent to join our remote team. In this role, you will assist clients with booking travel arrangements including accommodations, cruises, and vacation packages. This is a great opportunity for individuals who love travel, enjoy helping others, and are comfortable working in a virtual environment.

Key Responsibilities:

Assist clients with booking hotel stays, resorts, cruises, and other travel services

Respond to travel inquiries via email, phone, or chat in a professional and timely manner

Gather client preferences to offer customized travel options

Accurately input reservation details and maintain up-to-date client records

Manage booking changes, updates, and special requests with attention to detail

Stay informed on current travel trends, promotions, and destination guidelines

Provide outstanding service throughout the planning and post-booking process

Qualifications:

Prior experience in travel, hospitality, or customer service is preferred

Strong written and verbal communication skills

Organized, tech-savvy, and comfortable using online platforms and booking tools