Offer summary

Qualifications:

Outstanding English communication skills, both written and verbal., Proven track record in customer service or administrative support roles., Experience with digital calendar management and scheduling systems., Strong attention to detail and excellent organizational skills..

Key responsibilities:

Serve as the primary point of contact for all incoming communications.

Manage and optimize the company’s appointment scheduling system for various services and events.

Coordinate logistics for technical training sessions and special events.

Assist with administrative projects to support business growth initiatives.

Job description

This is a remote position.

Job Highlights:

Contract: Independent Contractor
Schedule: Monday to Friday, 9am to 6pm EST, 1 hour unpaid break
Client Time zone: EST

Client Overview
Join a thriving beauty and wellness company that’s expanding into exciting new territory! This innovative business is transforming from traditional beauty services into a dynamic hub for professional training and events. As they scale their technical training programs and premium event space offerings, they’re seeking a talented professional to be the face of their growing operation.

Job Description
This is an exciting opportunity to play a pivotal role in a company’s transformation journey. As the Virtual Front Desk Administrator, you’ll be the primary point of contact for clients across multiple service lines, from beauty services to professional training programs. You’ll manage a dynamic calendar of events, handle inquiries for space rentals, and coordinate with team members to ensure smooth operations. This position offers the perfect blend of administrative expertise and customer service excellence, with opportunities for growth and performance-based incentives.

Responsibilities

Serve as the primary point of contact for all incoming communications, maintaining a professional and friendly demeanor
Manage and optimize the company’s appointment scheduling system for various services and events
Handle lead qualification and follow-up to maximize booking opportunities
Coordinate logistics for technical training sessions and special events
Process and track space rental inquiries and bookings
Maintain clear communication channels between clients and internal team members
Support the planning and execution of internal events
Manage multiple communication channels including phone, email, and text messages
Assist with administrative projects to support business growth initiatives
Do basic data entry for bookkeeping of the business
Do basic marketing assignments such as posting on social media

Requirements

Outstanding English communication skills, both written and verbal
Proven track record in customer service or administrative support roles
Experience with digital calendar management and scheduling systems
Strong attention to detail and excellent organizational skills
Ability to work independently while maintaining clear communication with the team
Professional phone manner and excellent email etiquette
Comfort with managing multiple tasks and priorities simultaneously
Basic understanding of appointment scheduling and booking systems
Positive attitude and ability to adapt to a growing, changing business
Reliable internet connection and quiet work environment
Ability to work full-time in a remote setting
Experience with the beauty industry is a plus but not required

Benefits

Independent Contractor Perks:

Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_23277_JOB

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