Offer summary

Qualifications:

Proven experience in appointment setting or cold calling, especially in residential markets., Strong proficiency with CRM systems, particularly Monday.com or similar platforms., Excellent English communication skills and strong administrative capabilities., Ability to work independently and manage time effectively..

Key responsibilities:

Connect with residential prospects through outbound calls to schedule consultations.

Manage and optimize the company’s Monday.com CRM system.

Handle calendar management and coordinate appointments efficiently.

Process customer invoices and maintain accurate financial records.

Job description

This is a remote position.

Schedule:

Flexible during business hours, 20 hours a week (with potential for full-time)

Client Timezone: Australian Eastern Standard Time (Brisbane/Gold Coast)

Client Overview:

Join a dynamic and growing leader in the renewable energy and electrical solutions industry, serving the thriving Queensland market. This established company is at the forefront of sustainable energy solutions, helping Australian homeowners embrace solar technology while providing comprehensive electrical services. With a strong focus on growth and customer service excellence, they’re investing in modern systems and processes to scale their operations effectively.

Job Description:

Take on an exciting dual role where you’ll drive business growth through appointment setting while supporting critical administrative operations. Using cutting-edge tools like Monday.com, you’ll be the key liaison between potential customers and our solar/electrical experts. This position offers the perfect blend of customer interaction and operational support, with flexible hours and the opportunity to grow into a full-time role. You’ll work with a forward-thinking Australian team that values initiative and provides the tools needed for success.

Responsibilities:

Connect with residential prospects through professional outbound calls to schedule consultations

Manage and optimize the company’s Monday.com CRM system

Handle calendar management and coordinate appointments efficiently

Process customer invoices and maintain accurate financial records

Manage automated email sequences and follow-up communications

Support CRM workflow optimization and automation setup

Provide input on process improvements based on customer interactions

Maintain detailed records of all prospect communications

Assist with administrative tasks during non-calling periods

Requirements

Proven experience in appointment setting or cold calling, particularly in residential markets

Strong proficiency with CRM systems, especially Monday.com or similar platforms

Excellent English communication skills with clear pronunciation

Experience with VoIP phone systems and automated dialers

Strong administrative capabilities including calendar management

Basic understanding of workflow automation and process optimization

Ability to work independently and manage time effectively

Professional demeanor and customer service orientation

Flexibility to work during Australian business hours

Previous experience in a remote work environment preferred

Comfort with learning new software systems and technologies

Benefits

Permanent work from home

Immediate hiring

Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.

ZR_23270_JOB

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