Offer summary

Qualifications:

1 year of experience in the firestop or related industry., BS or BA in Engineering or other Technical Discipline preferred., Strong communication and written skills are essential., Familiarity with AutoCAD or SolidWorks is a plus..

Key responsibilities:

Provide technical expertise and training on firestop products.

Assist customers with product selections and installation recommendations.

Handle technical inquiries via phone and email from internal and external stakeholders.

Conduct job site visits to resolve customer issues.

Job description

Job Details

Description

The Firestop Specialist will provide technical expertise and training on products related to the firestop market. The role will be a technical liaison to internal and external stakeholders across firestop product lines. The primary role is to provide technical support to our customers, such as offering product selections, installation instructions, and engineering judgment on specific job conditions. In addition to phone support, job site visits with the customer are required to assist with problem resolution. This role will be remote, and the successful individual must reside in the Continental US full-time.

Key Responsibilities

Provide technical expertise and training focusing on products related to the firestop market
Handle technical calls and email communication from the internal sales force, distributors, and installers. Assist the customer with product selections
Provide installation recommendations or engineering judgment for the specific field conditions
Stay abreast of firestop products, testing, building codes, and other regulations
Assure internal and external customers receive quality answers to technical inquiries regarding the use and/or application of Rectorseal Firestop products

Minimum Requirements

1 year of working experience in firestop or related industry
Must reside in the Continental US full-time
Capability to travel up to 10%, including some overnight trips within the Domestic US

Skills/Competencies

Understand the technical drawings
Familiar with AutoCAD or SolidWorks
Strong communication and written skills
Passion for customer experience
Excellent telephone and written communication skills

Preferred Experience

BS or BA in Engineering or other Technical Discipline
3 years' experience in the firestop industry, such as fire testing, installation, or inspection
5 years' experience in the construction industry

Benefits: At RectorSeal, our employees enjoy the following benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, paid time off program with paid holidays, and various wellness programs.

About RectorSeal

RectorSeal, LLC, a wholly owned subsidiary of CSW Industrials, Inc. [NASDAQ: CSWI], is a leading provider of quality solutions for the professional trades serving heating, ventilation, and air conditioning (HVAC/R), plumbing, electrical, and construction markets. For more information about RectorSeal’s innovative products and brands that increase efficiency and improve reliability, please visit www.RectorSeal.com

RectorSeal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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