Offer summary

Qualifications:

In-depth knowledge and experience in functional business areas and specific applications., Ability to effectively solve complex problems independently., Conceptual and practical expertise in API integration and related technologies., Familiarity with best practices and competitive landscape in the market..

Key responsibilities:

Serve as the primary point of contact for clients regarding technical aspects of API integration projects.

Conduct pre-sales activities to understand client requirements and demonstrate product capabilities.

Analyze client systems to identify integration points and implement API solutions.

Evaluate post-installation performance to ensure optimal functionality and client satisfaction.

Job description

Are you an expert in tech consulting?

Would you like to join our great team?

About our Team:

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

As a Sales Engineer specializing in API integration, you will be the primary point of contact for clients, guiding them through the technical aspects of their projects. Your main objective is to efficiently plan, coordinate, and implement technical solutions that meet client needs. This includes engaging in pre-sales activities to understand client requirements and demonstrate how your product(s) can address their needs, conducting pre-installation assessments to ensure the client's environment is ready for product installation, analyzing client systems to identify integration points and potential challenges, implementing API solutions within the customer's environment, and evaluating post-installation implementation to ensure optimal performance. Your role will involve close collaboration with clients to ensure seamless integration and successful project outcomes.

Responsibilities

· Identifying, customizing, and implementing appropriate applications and solutions for external clients

· Analyzing client needs and participating in the design of business process requirements

· Translating business requirements into off-the-shelf and customization specifications

· Testing, documenting, and training client personnel on functional business applications software

· Improving products or services by utilizing best practices and business knowledge

· Contributing to overall process improvements

Requirements

· Have in-depth knowledge and experience in functional business areas and specific applications

· Be able to effectively solve complex problems on one's own

· Have conceptual and practical expertise in own area

· Possess knowledge of best practices and how own area integrates with others

· Be aware of the competition and the factors that differentiate the company in the market

· Be able to occasionally lead the work of small project teams and provide informal guidance to junior staff

· Be able to explain difficult or sensitive information

Work in a way that works for you:

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the business:

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Salary:

The base salary range for this position is $80k with a 10% annual bonus

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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