Offer summary

Qualifications:

Good knowledge of Dutch and English at B2 level is required., Previous experience in HR, Payroll, or Administration is a plus., A high school diploma is mandatory; a bachelor's degree is nice to have., Strong communication, negotiation, and analytical skills are essential..

Key responsibilities:

Resolve queries related to policies and third-party providers using specific HR procedures.

Ensure document accuracy according to objectives set by the direct manager.

Develop and maintain good client relationships while managing client satisfaction risks.

Perform preventive quality controls and take corrective actions when necessary.

Job description

Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

By being part of our team, you will work from Monday to Friday, 10:00-19:00 in a fully remote setup.

How you’ll make an impact:

Solves situations related to policies and holders clients third party providers collaborators queries with the help of specific HR procedures;
Ensures the accuracy of the documents processed according to the norms objectives set by the direct manager;
Update processes and procedures reflecting the acknowledged changes;
Develops good client relationships and raises in time the risks related to client management satisfaction;
Subject to regular local supervision of progress against results;
Proactively performing preventive quality controls and taking corrective actions when errors occur.

HR Service Delivery is a process under Talent & HR and consists in managing, providing support or interacting with following sub-processes:

Benefits;
Health & Pension Provider Management;
Case Management;
Workforce & Data Administration;
Base & Incentive Pay Administration;
Compensation & Payroll;
Recognition and Rewards;
Salary Survey Management;
Contact Center Support;
HR Portal; Global Mobility;
Process Pre-Payroll;
Process Time Management;
Agent Training/ Learning and Communications;
Quality Assurance; Reporting;
Technical Support and Administration;
Workforce Management;
Document Production;
Employee & Job Data Change;
Exit Management;
Organization & Position Management;
Onboarding Management.

Skills that make your work successful:

Good knowledge of Dutch and English, B2 level;
Nice to have previous experience in HR/Payroll/Administration;
Negotiation skills;
Bachelor's degree-nice to have; high school degree- mandatory;
Good communication skills, oriented and analytical skills;
Confident, positive, hardworking, high motivation and ability to learn.

Employee Benefits – Be well, work well, live well

Be at your physical best & take advantage of additional financial support

Flexible medical & dental subscription plan with Regina Maria;
Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);
Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;
Discount on Accenture shares through Employee Shares Purchase Plan;
Referral bonus, depending on the career level of the job opening;
Life insurance for you and your loved ones.

Follow your purpose

23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;
Additional private pension plan, starting the second month of employment;
Flexible working hours depending on project specifics;
Access to a wide range of training and development opportunities;
Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, ex-pats).

Care for you and your loved ones

Psychological and psychotherapy counseling support;
Premium access to well-being apps (Calm and Wysa);
Paid maternity or paternity leave;
Children's educational reimbursement;
Support for adoption & psychological, financial, and legal sessions for everyone in your household.

At the heart of change, there is a great human. Bring your ideas, ingenuity, and passion, and be part of our team!

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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