Offer summary

Qualifications:

Fluent in Polish and proficient in English, both written and spoken., Excellent communication skills with a strong commitment to customer satisfaction., Strong analytical and problem-solving skills with attention to detail., Previous experience in customer service or a related field is preferred..

Key responsibilities:

Deliver exceptional customer support to Polish-speaking clients through various channels.

Address customer inquiries and resolve issues efficiently to ensure high customer satisfaction.

Document customer interactions accurately in the company’s CRM system.

Participate in training sessions to improve skills and stay updated on company policies.

Job description

Set sail for an exciting new chapter in your career! We are searching for passionate Polish-speaking customer service representatives to join our vibrant team in sunny Greece, where you will enjoy fully paid relocation. This is a fantastic opportunity to enhance your professional skills while experiencing the stunning landscapes, rich history, and warm hospitality that Greece has to offer. In this role, you will engage with customers, providing exceptional support and resolving any inquiries or issues they may have. If you are enthusiastic about helping others and are ready to embrace a new adventure, we invite you to apply and take your career to new heights!

Responsibilities

Deliver exceptional customer support to Polish-speaking clients through various channels including phone, email, and live chat.
Address customer inquiries and resolve issues efficiently to ensure a high level of customer satisfaction.
Maintain comprehensive knowledge of our products and services to assist customers effectively.
Document customer interactions accurately in the company’s CRM system for future reference.
Work collaboratively with team members to enhance service quality and customer experience.
Participate in training sessions to improve skills and stay updated on company policies.
Offer insights for process improvements and assist in developing innovative customer service strategies.

Requirements

Fluent in Polish, both written and spoken; proficient English is required.
Excellent communication skills with a strong commitment to customer satisfaction.
Able to thrive in a fast-paced environment and juggle multiple tasks effectively.
Strong analytical and problem-solving skills with attention to detail.
Previous experience in customer service or a related field is preferred.
Familiarity with CRM systems and customer support software is a plus.
A positive attitude, adaptability, and enthusiasm for experiencing a new culture.
Willingness to relocate to Greece

Benefits

Lower cost of living in Athens compared to many Western European cities, including Italy, allowing for greater savings and better quality of life.
Competitive total salary of approximately €1400 per month.
Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
Professional growth and development opportunities.
Competitive performance bonuses.
2 additional salaries per year.
Comprehensive healthcare benefits and numerous discounts.
Fully paid training conducted by certified instructors.
Modern, state-of-the-art premises featuring a welcoming work environment and relaxing break areas.
Special events and community & social responsibility initiatives.
Referral Program: Bring your friends and earn attractive bonuses!
Free Greek language courses to help you integrate and thrive locally.
Work for a Great Place to Work-Certified Company.