Offer summary

Qualifications:

Fluent in Spanish and strong command of English., Excellent communication and interpersonal skills., Previous experience in customer service or similar roles is preferred., Proficient in using CRM systems and customer support software..

Key responsibilities:

Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat.

Efficiently resolve customer inquiries and issues to maintain high satisfaction levels.

Document all customer interactions in the company’s CRM system for accurate records.

Collaborate with team members to enhance service delivery and contribute innovative ideas.

Job description

Unlock your potential with Patrique Mercier Recruitment JP and take the leap to an exciting career in Greece! We are actively seeking passionate Spanish-speaking professionals to fill various customer service roles, offering fully paid relocation for a seamless transition to this beautiful Mediterranean destination. In this position, you will play a crucial role in supporting our valued clients, ensuring they receive top-notch assistance and solutions for their inquiries. Immerse yourself in a new culture, experience the rich history and stunning scenery of Greece, and join a vibrant team dedicated to excellence in customer service. If you are eager to contribute your communication skills and customer-focused mindset in a lively work environment, we want to hear from you!

Responsibilities

Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat platforms.
Efficiently resolve customer inquiries and issues to maintain high levels of satisfaction.
Develop a thorough knowledge of our products and services to offer accurate assistance.
Document all customer interactions in the company’s CRM system to ensure accurate records and follow-ups.
Collaborate with team members to identify opportunities for enhancing service delivery.
Participate in training sessions to enhance your skills and share best practices with peers.
Contribute innovative ideas for improving customer experience and overall service quality.

Requirements

Fluent in Spanish, both written and spoken, with a strong command of English.
Excellent communication and interpersonal skills focused on delivering exceptional customer service.
Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities effectively.
Strong problem-solving skills with a detail-oriented approach.
Previous experience in customer service or similar roles is preferred.
Proficient in using CRM systems and customer support software.
A positive attitude and eagerness to embrace new cultural experiences.

Benefits