Offer summary

Qualifications:

5+ years of experience in client management, recruitment, HR, or operations., Strong understanding of Colombian and preferably Philippine labor laws and cultural dynamics., Proven ability to provide strategic, consultative support in hiring and workforce decisions., Experience managing multiple client accounts in a fast-paced environment..

Key responsibilities:

Serve as the main point of contact for clients post-signing, guiding them through onboarding and recruitment.

Align hiring strategies with long-term business goals and market realities.

Drive client satisfaction and retention through trusted relationships and proactive support.

Partner with recruiters to shape role briefs and ensure candidate fit.

Job description

📍 Remote (Bogota-based) | 🕒 Mon–Fri, 9:30 am to 7 pm COT| 🧑‍💻 Indefinite, Permanent

Filta | Making Global Hiring Simple

We help companies hire and manage top remote talent from the Philippines and Colombia.
Since 2016, we've grown from a niche recruitment firm into a global hiring partner, supporting clients across 9 countries and 10 time zones.
In 2024, we were ranked in the top 10% of outsourcing firms by Outsource Accelerator, reflecting our dedication to quality, compliance, and personalized service.

The Opportunity

We’re seeking a Workforce and Recruitment Expert to act as a strategic advisor and primary contact for our clients. In this senior-level role, you'll lead recruitment collaboration, workforce planning, and client support with a consultative and proactive approach. You’ll be the person our clients rely on to navigate the complexities of building high-performing, remote teams.

What You'll Do

Serve as the main point of contact post-signing, guiding clients through onboarding and recruitment.
Align hiring strategies with long-term business goals and market realities.
Offer guidance on remote management, employment law, and cultural integration.
Partner closely with recruiters to shape role briefs and ensure candidate fit.
Address blockers early, resolve escalations, and maintain hiring momentum.
Drive client satisfaction, retention, and account growth through trusted, value-driven relationships.

What We're Looking For

5+ years of experience in client management, recruitment, HR, or operations.
Strong understanding of Colombian (and preferably Philippine) labor laws and cultural dynamics.
Experience managing multiple client accounts in a fast-paced, cross-functional environment.
Proven ability to provide strategic, consultative support in hiring and workforce decisions.
Bonus: Experience as an HR Business Partner or in senior recruitment roles.

Why Join Filta

An indefinite contract.
Government-Mandated Benefits.
15 vacation leaves per year + 5 additional paid leaves per year.
Private Healthcare with Dental insurance for you and one dependent within the first Month.
13th-month bonus.
Internet allowance.
Regular social activities.
Birthday cake.
Year-end party.
Birthday leave.

Apply Now

If you're ready to help companies build exceptional offshore teams and want to be part of a fast-growing, values-driven organization, we’d love to hear from you.

Note: You must be a Colombian citizen and submit your application in English.

As this is an urgent position, if you want to fast-track your application, complete it online and connect with Ma. Gizelle Santos on LinkedIn here, or email [email protected].

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