Offer summary

Qualifications:

Experience in insurance verification and prior authorizations., Proficiency in Gmail, Google Meet, Google Drive, and Excel., Strong attention to detail and excellent organizational skills., Exceptional verbal and written communication skills..

Key responsibilities:

Verify patient insurance coverage and obtain pre-authorizations for procedures.

Assist with billing corrections and maintain patient records.

Manage referrals, respond to patient queries, and follow up post-session.

Input information into patient charts and handle administrative tasks.

Job description

This is a remote position.

Are you passionate about supporting a vibrant, active community while making a real difference in the world of physical therapy? Join our client’s dynamic, woman-owned physical therapy practice based in Washington state, specializing in outdoor enthusiasts and pelvic health!

Virtual Rockstar is seeking an Insurance Verification and Prior Authorization Specialist.

Our client’s practice is dedicated to empowering patients—runners, hikers, cyclists, skiers, and more—to be proactive with their health and enjoy lifelong adventures in the outdoors. They pride themselves on leading community talks and classes focused on injury prevention and conditioning.

Responsibilities:

Insurance Verification & Authorization: Verify patient insurance coverage, obtain pre-authorizations for procedures, and clarify coverage details with insurance providers.
Billing & Records Management: Assist with billing corrections in collaboration with our billing team, maintain patient records, and ensure patient privacy and confidentiality.
Patient & Provider Interaction: Manage referrals from other healthcare providers, respond to patient queries, and follow up with patients post-session.
Documentation & Communication: Input information and documents into patient charts, ensure intake forms are complete, and handle faxes, emails, and phone calls.
Administrative Tasks: Maintain electronic medical records, manage appointment waitlists, and assist with data entry and basic report generation.
Additional Projects: Participate in Canva projects if interested, assist with patient scheduling, and support the Lead VA with various back-end tasks.

Requirements

Experience: Familiarity with insurance verification, prior authorizations, and electronic medical records.
Technical Skills: Proficiency in Gmail, Google Meet, Google Drive, Excel, and experience with Prompt EMR is a plus.
Skills: Strong attention to detail, excellent organizational skills, and the ability to manage multiple tasks effectively.
Communication: Exceptional verbal and written communication skills with a friendly and professional demeanor.
Availability: Ability to work remotely with reliable internet access and maintain confidentiality and patient privacy.

Benefits

Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.