Fluent in Mandarin and English with excellent communication skills., At least 1 year of experience in VRI, OPI, or face-to-face interpretation., Familiarity with medical and financial terminology and OPI protocols., Strong time management and organizational skills..
Key responsibilities:
Provide on-demand OPI interpretation services for various appointments and procedures.
Interpret accurately between Mandarin-speaking patients and professionals.
Collaborate with other interpreters to ensure high-quality service delivery.
Maintain confidentiality and adhere to professional standards and ethics.
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Grupo Noa International is a premier virtual call center for the international direct response industry. We are a multilingual call center specializing in all languages including English, Spanish, French, Portuguese, German, Mandarin, Dutch, Danish, Swedish, Finnish, Italian, Japanese, Korean, Arabic and Norwegian to name a few. We currently answer customer service calls in over 29 different countries. We specialize in inbound customer service, outbound lead generation, direct response industry and upselling on service calls.
Contract Details: Full-time, 1099 contract / C2C contract if located in CA or NY
Grupo Noa International is a leading language service provider that offers translation and interpretation services to clients worldwide. We are currently seeking a Mandarin Interpreter to join our team on a full-time, remote basis.
As a Mandarin US Based Interpreter, you will be responsible for providing accurate and professional interpretation services to clients in the financial, social, insurance, and medical fields through OPI. This includes interpreting between Mandarin-speaking patients and professionals.
Responsibilities
Provide on-demand OPI interpretation services for appointments, consultations, and procedures
Interpret accurately and efficiently between Mandarin-speaking patients and professionals
Maintain confidentiality and adhere to professional standards and codes of ethics
Collaborate with other interpreters and team members to ensure high-quality services are provided to clients
Stay up-to-date with medical and financial terminology and procedures to ensure accurate interpretation
Handle multiple assignments and prioritize tasks effectively
Requirements
Fluent in Mandarin and English, with excellent oral and written communication skills in both languages
1 year of experience doing VRI, OPI, or face-to-face interpretation
Familiarity with medical and financial terminology and OPI protocols and procedures
Ability to work independently and in a team environment
Strong time management and organizational skills
Reliable internet connection and access to necessary technology for remote work
Professional and courteous demeanor
Ability to maintain confidentiality and adhere to professional standards and codes of ethics
Technical Requirements
Minimum 8GB RAM
Minimum 6th gen processor (i3 8GB RAM) (i5 4GB RAM) (i7 4GB RAM) / Ryzen 3000 series or newer
10MB Download and 5MB Upload Speed
Must have USB Headsets
Must have a LAN Cable connection
Schedule: Availability to work 6 to 8 hours per day between 8:00 am and 7:00 pm EST.
Join our dynamic and growing team at Grupo Noa International and contribute to our organization's success by finding the right talent to help us achieve our goals.
IMPORTANT NOTICE
The interview must be held from the location you will be working from and the equipment you will be using. If you pass the interview, then our IT department will need to do a PC check. Your interview will be held through a video call, so please wear business attire.
Required profile
Experience
Industry :
Telecommunication Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.