District Manager - OnStar

Job Description

Remote - This role is categorized as remote. This means the successful candidate may be based anywhere in the Calgary region and is not expected to report to a GM worksite unless directed by their manager.

In conjunction with the National Field Sales Manager, OnStar, the District Manager, OnStar will deploy initiatives towards the achievement of OnStar activation targets (Online Enrollment, Welcome Call, Mobile App usage, OnStar Vehicle Insights, OnStar Guardian, etc.) on both new and used vehicles as well as drive revenue in subscriptions, Guardian, over-the-air upgrade, and data sales.

This position works closely with General Motors dealership owners, management, and sales staff as well as internal VSSM (Vehicle Sales, Service and Marketing) teams. This collaboration works to drive adjacency and subscription growth for the new, used and fleet automotive business units.

This position requires the District Manager, OnStar to develop and provide in-dealership training on best practices, activation, and sales processes as well as education on technology and service offerings.

• Become the OnStar & Technology Subject Matter Expert (SME) for the assigned District

• Establish and grow relationships with your respective dealerships to drive excellence and results for OnStar KPIs

• Provide ongoing dealer education to support their delivery of a seamless customer onboarding experience

• Conduct monthly performance analysis by leveraging analytics to identify opportunities and support the creation of dealer action plans

• Support planning and execution of countermeasures designed to hit monthly and annual KPIs

• Support project initiatives to improve OnStar onboarding, subscriber count, and revenue

• Conduct training for General Motors dealership and wholesale teams, including demonstrations of existing and new OnStar products and services

• Establish and develop key OnStar dealer advocates in the district 

• Support creation of sales and marketing material for customers, dealerships, and fleet sales staff

• Participate in special projects as required

• Compliance with all processes and training required by GM Canada

Additional Job Description

Skills Required:

• Gets things done - you can balance a high capacity and quality at a quick pace

• Engaging – effective at building relationships and influencing others

• Analytical/problem solving – can simplify the complex and educate with data

• Communication – excellent oral, written, and presentation skills

• Marketing - product, packaging, pricing, and promotion

• Proven Sales/Account/Channel Management experience to achieve set targets

• Ability to work in a fast paced environment in a reliable, self-motivating, and self-disciplining manner

Education & Experience Required:

• University degree (Business/Marketing) or relevant experience equivalent

• 2 - 3 Proven Sales/Account/Channel Management experience

• Driving sales performance in B2B an asset

• Experience working with Automotive Dealership Managers considered an asset

• Bilingual an asset

• Ability to travel within Canada and the U.S.

• Valid Driver's License

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE

Benefits:

The goal of the General Motors of Canada total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan currently includes the following benefits, in addition to many others:

• Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.

• Healthcare, dental and vision benefits including health care spending account and wellness incentive.

• Life insurance plans to cover you and your family.

• Company and matching contributions to a Defined Contribution Pension plan to help you save for retirement.

• GM Vehicle Purchase Plan for you, your family, and friends.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.