Offer summary

Qualifications:

High School Diploma or equivalent required., 3+ years of experience in Asset Protection or Loss Prevention, or in investigative/analytics fields., Proficient in Windows-based systems and MS Office Suite applications., Strong analytical, verbal, and written communication skills..

Key responsibilities:

Resolve internal and external cases related to theft and fraud.

Investigate CCTV alerts and identify theft trends impacting company assets.

Coordinate investigative steps and prepare files for law enforcement.

Collaborate with partners to develop techniques to mitigate risks of organized retail crime and internal theft.

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Centralized Asset Protection Specialist- Field Investigator

Position Overview

This role will work with cross-functional business partners (central investigations teams, ecommerce fraud analysts, field asset protection teams, asset protection analysts, law enforcement and retail industry networks) and leverage investigative tools to eliminate and reduce company exposure to external and internal theft and fraud. This role will support the Lower Mainland BC

Key Responsibilities

Internal and external case resolution

Utilize information from system-based reports and data bases to identify and communicate criminal activity impacting company assets
Investigation of CCTV alerts and central investigation generated alerts to identify internal and external theft trends in the field
Coordinate video, data, reporting and investigative steps to update case management systems and prepare files for law enforcement

Responsible for the identification and elimination of organized retail criminal activity (ORC) and internal theft within their market of responsibility.

Identify Modus Operandi (MOs) that spotlight processes and operational weaknesses exposing the company to risks of ORC activity and/or internal theft
Collaborate with internal and external partners to develop techniques to mitigate risks of ORC activity and internal theft
Develop and maintain positive working relationships with AP teams, ecommerce partners, financial institutions, law enforcement and industry partners
Provide regular updates to leadership on investigations and recoveries
Measure impressions of control for AP and operational processes and initiatives

Competencies

Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Drives Results

Skills

Proficient with Windows based systems and MS Office Suite applications
Excellent analytical skills and well as strong verbal and written communication skills
Ability to handle multiple projects and gain cooperation/buy in of business partners
Commitment to data integrity, confidentiality and accuracy
Time management and ability to independently prioritize caseloads
Capable in utilizing information from system-based reports and data bases to identify and communicate criminal activity impacting company assets.

Direct Manager/Direct Reports