Offer summary

Qualifications:

Professional experience in business processes and customer communication with a technical background., A degree in IT, engineering, or computer science is required., Knowledge of CPRE, UML, and BPMN is essential., Excellent communication skills in English, with German being a plus..

Key responsibilities:

Collaborate with local business delivery management and European customers on project requirements.

Create business process descriptions, concepts, and specifications.

Conduct meetings and calls with customers and service providers.

Act as the functional point of contact for new feature implementations and ensure correct application configurations.

Job description

Be | Shaping the Future Poland has a proven position of being a reliable partner for financial services organizations to analyze complex requirements, find solutions and implement them in their entirety, regardless of their complexity. Since the foundation of Be Poland in 2013, we have been continually expanding and customizing our spectrum of services. Today, we are privileged to have in our team the best individuals in each sector we operate within the financial services industry.

Responsibilities:

Working with different local “business delivery management"
Requirements from European customers (banks) within client projects and during daily business change requests (“work orders”)
Creating business process and service descriptions, concepts and specifications
Meetings and calls with customers and the service providers of the customers
Collaboration with members of the internal teams and the technical operation units
Functional point of contact for the implementation of new features
Checking and sign-off of test results
Assure correct configuration of different platform applications
End to end business process responsible by the analysis of Incident-tickets

Requirements:

Professional experience in business processes, business analysis, specifications and customer communication with a technical and payment background
Experience in the Payment industry and/or Card Issuing Processing domain
A degree in IT, engineering, computer science
Knowledge in the following areas:

o CPRE (Requirements Engineering)

o UML (Specification)

o BPMN (Business Process Modelling)

o Understanding of programming languages (e.g. Java), database queries (SQL) are desirable

Functional leadership to find and coordinate the right solution
Professional and result oriented team-player
High sense of responsibility and motivation
Excellent written and spoken communication skills in English and preferably in German

Our offer: