Contracts Specialist

Responsive, formerly RFPIO, is the market leader in an emerging category of SaaS solutions called Strategic Response Management. More than 2,000 customers, including Google, Microsoft, Blackrock, T.Rowe Price, Adobe, Amazon, Visa and Zoom, are using the Responsive platform to manage business critical responses – including bids, questionnaires, assessments, and trust centers – that impact nearly half of a company’s revenue. More than 35% of cloud SaaS leaders and more than 20 of the Fortune 100 standardize on Responsive, and the company has been voted “best in class” by G2 for 24 quarters straight. Customers have used Responsive to close more than $750B in transactions to-date. To learn more, visit responsive.io.

The Legal team at Responsive is seeking a Technology Contracts Specialist to manage and support a range of commercial agreements—including B2B sales contracts, MSAs, NDAs, and subscription-based templates tied to Annual and Monthly Recurring Revenue (ARR/MRR). In this role, you’ll collaborate closely with Sales, the Deal Desk & Sales Operations, and Finance departments to drive compliance, streamline contract workflows, and accelerate deal velocity. This role requires excellent organizational abilities, a proactive mindset, and familiarity with the nuances of commercial contracting within the SaaS market.

Reporting to the Global Contracts Manager, this individual will be a detail-oriented, proactive self-starter with excellent organizational and cross-functional communication skills, independent worker with a sense of Teamwork. You’ll work across time zones and distributed teams to manage contract lifecycle processes, build scalable templates, and support contract-related inquiries across internal stakeholders. Experience with SaaS models and interest in AI-enabled tools is a strong plus.

• Bachelor’s degree in Legal Studies, Business, or related field (JD or paralegal certification considered).
• Minimum three to six years’ experience in contract management in B2B SaaS or technology industry.
• Strong live negotiation skills.
• Proficiency in contract creation, negotiation, and administration processes, detail-oriented with a strong analytical approach. Positive, can-do and ownership attitude.

Responsive embraces a global flexible workforce model with offices in Dallas, TX, Kansas City, MO, Coimbatore, India and Dublin, Ireland. For this role, candidates located in Dallas, TX (able to work EST) will be given priority consideration.

In addition to a competitive compensation package, Responsive also offers the following benefits:

📈 401k with company matching

📚 Unlimited professional development and ongoing learning through LinkedIn Learning Solutions

🏝 4 weeks of paid vacation, paid sick days, dedicated paid COVID days, and paid bereavement

✈ 4 week sabbatical after 5 years of service

🍀 Mental Wellness Program (EAP) to support your well-being and self-care

🍹 Team events, such as happy hours, off-sites, and team building events

❤️ Best-in-class health benefits, company paid for employee and company contribution for family coverage

Our Values:

Delight customers

We’re lucky to partner with the world’s biggest brands and best customers. They all play an integral role in mapping our future. When it comes to listening and solving their biggest challenges, we’re Responsive.

Be agile & nimble

At Responsive, our people, products and processes are constantly evolving. Our simple formula is to be agile and nimble. We’re not afraid to try something new or pivot when we see a better solution.

Get it done

Whether it’s adding a new feature, onboarding a new customer, or crafting a solution that adds extra value — we’re all motivated to get it done. GID is one of our core tenets and impacts everything we do.

Give back time

Efficiency is central to our company spirit, because finding ways to focus on what’s most important is essential to our innovation. We also truly care about what really matters to our customers and teams.

S4

We have a simple saying, “If you see something, you say something (S4).” At Responsive, we celebrate people who are critical, thoughtful thinkers who just want to make things better. Here, your input matters.

At Responsive, our values are the foundation of who we are—and we’re equally committed to cultivating a diverse and inclusive culture that reflects and respects the richness of our global community. We welcome individuals of all backgrounds, including different cultures, ethnicities, ages, races, national origins, genders, sexual orientations, religions, and abilities, to apply for our open roles. If you share our commitment to an inclusive workplace and believe you’d thrive on our team, we’d love to hear from you!