ITSM Developer

Remote: 
Full Remote
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Work from: 

Offer summary

Qualifications:

Minimum 2 years of ServiceNow development experience., Proficient in web technologies including XML, HTML, and JavaScript., Strong scripting skills in JavaScript and experience with REST/SOAP web services., Familiarity with ITIL practices and Agile development environments..

Key responsibilities:

  • Design and implement ServiceNow applications to meet business requirements.
  • Collaborate with Business Analysts and end-users to gather and review requirements.
  • Create interfaces for integration with internal and external systems using web services.
  • Contribute to technical designs and follow implementation plans to deliver functionality.

Claranet logo
Claranet
1001 - 5000 Employees
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Job description

About The Role

The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance / support and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems.


The successful applicant would show pride and passion for their work and who is willing to learn and use relevant technologies to provide the best possible solutions to our internal customers


Essential Duties & Responsibilitie

  • Design, configure and implement ServiceNow based applications to support business processes that meet business requirements
  • Review and provide requirements with Business Analysts and/or end-users
  • Contribute to technical designs and implementation plans in conjunction with other team members
  • Follow agreed implementation plans and timelines to deliver required functionali
  • Create interfaces to work with other internal and external systems using Web services and other technologies
  • Work effectively and constructively as part of the ServiceNow Automation and Integration team and other virtual teams as needed
  • Provide technical input on the capabilities of the ServiceNow platform and insights on the preferred/best practice way to implement solutions and appropriate trade-offs
  • Workflow development
  • CI class creation and/or modification of existing classes and relationships
  • Use of automation to populate CM
  • JavaScript development


Essential Experience

  • ServiceNow development experience (2 year minimum)
  • Experience of Web Technologies (XML, HTML, JavaScript, Web Services)
  • Proven scripting ability in JavaScript
  • General Development Experience


Desirable Experience

  • ServiceNow Admin Certification
  • Experience in the development of REST / SOAP web services in ServiceNow
  • Scripting experience in NodeJS
  • ITIL or experience in IT operations
  • Knowledge of Configuration Management Databases
  • Experience working in an Agile development environment

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Communication
  • Problem Solving

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