Offer summary

Qualifications:

Proven experience in HR or People Operations, preferably in a SaaS or tech environment., Strong understanding of organizational design and employee lifecycle management., Excellent coaching and influencing skills, with the ability to navigate complex situations., Data-driven mindset with experience in using people analytics to inform decisions..

Key responsibilities:

Act as a trusted advisor to leaders, aligning people strategies with business objectives.

Drive organizational design and headcount planning, advising on team structure and growth paths.

Coach managers and emerging leaders to enhance leadership capabilities across teams.

Manage employee relations and performance topics with empathy and consistency.

Job description

NOTE: This is a FULLY remote role, but the candidate must be within the LATAM region to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within the LATAM region.

Hostaway is a SaaS startup that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.

As a profitable and growing company, this role is necessitated by our continued growth.

As a profitable and growing company, this role is necessitated by our continued growth. Check out more about our recent funding round of $365 million here.

About the role

We’re looking for a Senior People Operations Partner to join our global, remote team and act as a strategic HR Business Partner to leaders across the organization.

You’ll work at the intersection of people and business — supporting team health, enabling leadership growth, and driving impact through data, insight, and real partnership. This is a high-trust, high-autonomy role where your ability to coach, influence, and bring clarity to complexity will be key.

You’ll own the full employee lifecycle across multiple teams, and help us shape how our culture and processes scale as we continue to grow globally.

Responsibilities

Act as a trusted advisor to functional leaders — aligning people strategies with business goals, and providing thoughtful guidance on team health, performance, and engagement.
Drive org design and headcount planning, advising on team structure, role clarity, and growth paths.
Coach managers and emerging leaders, helping build leadership capability across teams.
Handle employee relations (probation periods, exit interviews, 90 days check-ins with line managers,...) and performance topics with sound judgment, empathy, and consistency.
Use people data (engagement, attrition, performance) to identify patterns and shape proactive interventions.
Lead change on the people side of restructures, team evolution, or cultural initiatives.
Own the full employee experience, from onboarding to offboarding, ensuring it’s scalable, human, and values-aligned.
Model and reinforce Hostaway’s values through everything you do — from advising leaders to driving programs.