Offer summary

Qualifications:

High school diploma or equivalent required; Bachelor's degree preferred., 2 years of relevant experience in admissions or related fields., Skills in customer relationship management, detail orientation, and effective communication are essential., Familiarity with Microsoft Office Suite (Excel, PowerPoint, Word) is beneficial..

Key responsibilities:

Manage the application process for first-year and transfer students, as well as scholarship applicants.

Verify official documentation and maintain accurate applicant information.

Answer inquiries via phone and email, providing timely responses to admissions-related questions.

Assist with on-campus events and greet students at designated locations.

Job description

Scheduled Hours

Position Summary

Responsible for managing the application process for students applying to the assigned program for the University.

Job Description

Primary Duties & Responsibilities:

Support Admissions initiatives through coordination of the application process for first-year and transfer students, as well as scholarship applicants, applying to the assigned program for the university.
Support Admissions initiatives through verification of official documentation and materials received by the Office of Admissions.
Maintain accurate information for applicants and inquiries attending Admissions events on and off campus.
Answer Admissions office main phone line. Answer questions from callers or transfers calls appropriately if unable to answer. Review, respond to and/or distribute email from the admissions incoming email account in a timely manner to Admissions staff and campus partners.
Balance receipt of application enrollment fees.
Support Admissions initiatives by assisting with check in for on-campus events. Greet and welcome students at the airport or on-campus locations.
Perform other duties as assigned.

Job Location/Working Conditions

Normal office environment.

Physical Effort

Typically sitting at a desk or a table.

Equipment

Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (2 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Bachelor's degree

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Adaptability, Confidential Data Handling, Cross-Functional Communications, Customer Relationship Management (CRM) Software, Detail-Oriented, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Oral Communications, Organizational Savvy, Recordkeeping, Teamwork, Working Independently, Written Communication

Grade

G06-H

Salary Range

$17.87 - $27.06 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Please visit our website at https://hr.wustl.edu/benefits/ to review our benefit eligibility criteria along with any applicable benefits.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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