Offer summary

Qualifications:

Minimum of 1 year experience in healthcare revenue cycle, focusing on insurance billing and collections., High school diploma or equivalent required., Knowledge of insurance codes such as ICD9, CPT, HCPCS, and revenue codes is essential., Strong verbal and written communication skills, along with outstanding interpersonal skills..

Key responsibilities:

Receive and make calls regarding patient insurance coverage, documenting all interactions in the system.

Verify insurance coverage and benefits through calls and online resources.

Review claims and update patient accounts to ensure accurate information is maintained.

Communicate insurance disputes to clients clearly and resolve consumer inquiries promptly.

Job description

REMOTE POSITION - Actively Hiring

LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE

BCA Financial Services, Inc. is seeking a detail-oriented, full-time Remote Insurance Verification Representative with knowledge of insurance codes such as ICD9, CPT, HCPCS, and revenue codes.

Benefits we offer:

Monday through Friday schedule
Medical, Dental, Vision, and Voluntary Life insurance
401k with a company match
Paid time off and paid holidays

The Insurance Verification Representative will:

Receive inbound and make outbound calls and use applicable tools, with a focus on matters pertinent to patient insurance coverage and maintain clear and concise documentation of all attempts and/or contacts directly on the computerized collection system
Verifies insurance coverage and benefits through a variety of mediums such as outbound phone calls and insurance websites
Reviews assigned claims working within the established productivity standards for timely follow-up, maintain, and update all patient accounts to reflect current information
Communicates insurance related disputes to our clients in a clear and concise manner
Performs appropriate account activity by contacting managed care, governmental and commercial insurance carriers to affect payment on claims
Answer all inquiries from consumers promptly; attempt to resolve consumer concerns by inquiring as to specific issues and clarifying those issues
Other duties as assigned

Education & Experience:

Minimum of 1 year working in a healthcare revenue cycle environment with a concentration in the areas of insurance billing and collections
A high school diploma or equivalent
Knowledge of the healthcare insurance environment to include managed care, governmental and commercial insurance carriers as well as a myriad of reimbursement methodologies specific to provider contracts (fee schedule, per diems, percentage of total charges, etc.)
Awareness of the various codes used when filing health insurance claims. This position will not affect coding changes to claims but rather will understand coding requirements and communicate need for amendment of codes to creditor clients
Knowledge of medical terminology
Outstanding interpersonal skills
Outstanding verbal and written communication skills

Work from home requirements:

Have a quiet and private workspace
High speed internet with the ability to hardwire via ethernet from cable modem to your PC. Must be a sufficient speed to support video/web/audio and voice-over-IP (VoIP) (at least 20mbs download and 10mbs upload). Wi-Fi and hotspots are not supported.
You must meet all the technical requirements prior to the first day of training
You must live in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
We will provide you with the equipment needed to be successful

BCA Financial Services, Inc. is an Equal Opportunity Employer

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